J.B. Hunt Transport ServicesReviews of jbhunt.com

*** DO NOT BOOK WITH JBHUNT *** , the Negligence to there duty, breach of contract and carrier neglect needs to be investigated by @FMCSA. I booked a PO TN TO TX delivering today at 6pm. Driver picked up ontime with an ETA of 1300 today, appt was switched to 1900 tomorrow without anyone reaching out adviseing nor confirming , the broker listed on RC hasn’t answered one time he is suppose to be the “Reprensative” , when I mentioned calling carrier relations somebody finally reached out and confirmed the new delivery appt without a reason why it was made and also advised we wouldn’t be getting paid a layover because the driver was late to pickup , which he WAS NOT I sent them a screen shot of the apps status where it shows Arrived Ontime green/clear as day, since then not another response from that person nor the *JB HUNT REPRESENATIVE*. I have been giving 3 different numbers that are out of service and when I do get someone on the line and ask them to trasnfer me to carrier realations they transfer me to a switchboard that doesn’t provide that option. JB HUNT needs to be cited by FMSCA for carrier neglect, and breach of Contract/Instructions , maybe this then would make them understand how serious issues like these can be and what kind of impact it has on smaller bsuiness owners. This is by far the worst experieance I have ever had with a broker giving my 20+years in this industry. Completely unproffesional . DONOT USE JB HUNT , unless really it’s the only option on the board. @FMCSA please look into this issue, jb hunt load # 7DL3739 ***** DO NOT BOOK WITH JB HUNT < CARRIER NEGLIGENCE IS AT AN ALL TIME HIGH WITH THIS BROKERAGE**** **DO NOT USE *** DO NOT USE *** DO NOT USE *** DO NOT USE ***

Peloton Tread Delivery: Horrible experience all around. Wish I could give zero stars. They indicated they did not receive the pre-delivery information from Peloton so came with a truck that was too big to fit down my road and only two people to attempt to bring the Tread+ down a flight of stairs. So after taking off that morning, I had to reschedule for a week later. The second team came with an appropriate sized truck and team of 3. However, they left plastic wrap all over the machine, did not set up the machine. Overall, an extremely disappointing experience with unprofessionalism all around.

I wish if I could give 0 for this service . Guys with 0 responsibility , I will not choose them for next time . No response , no understanding !

I can’t leave zero stars unfortunately. I was cancelled 3 times (4 actually because they didn’t email me once even though they confirmed date on phone). Each time right before delivery day. The last straw was the last time when they left a voicemail saying for personal reasons they had to cancel. Then when I call back to reschedule they said they had a lot of drivers quitting. I was so upset I canceled my whole order. When I called them to place a complaint, conveniently they hung up. I do not want to go through them AGAIN. Management needs to do better.

I see why their rating is so low, Peleton needs to use a better transportation service. I have had my delivery re-scheduled 3 times so far and they still can not tell me when my equipment will be delivered. This is completely unacceptable. Waiting on a call back from a supervisor, but no one has been able to help me so far so expectations are very low. Beyond disappointed!

If I could give them 0 stars I would. I ordered a Peloton in February. Waited a month for the delivery date, set up by Peloton. Received 5 confirmation emails, took day off work. 12 hours prior to delivery received final confirmation to have space ready and 3 hour window. Received cancellation notice from JB Hunt the day before delivery due to them calling me from 800 number labeled “spam risk” in my phone because I didn’t answer. The delivery had been set up for a month and I confirmed 5 times. It’s like they look for loopholes to get out of jobs paid for by customer due to their overbooking errors. I canceled entirely. Will not use them again due to unreliability.

The delivery truck drove past me twice and then canceled my delivery cuz the street was too busy to stop. This was for a fridge from best buy. For reference, UPS, USPS, Fedex, Matress Firm, and Best Buy (TV delivery) had absolutely 0 issues with delivering. Garbage company with lazy baby drivers

Still have not received our delivery. They said last week they had the item. This week they say they have not received it from the company. We’ve been rescheduled three times. Customer service was supposed to get back to be yesterday, never did.