Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
22 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jaybird is a Utah-based consumer electronics company that is owned by Logitech.
Jaybird (jaybirdsport.com) has 22 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 3 reviews with 5 stars · Clear filters
My left headphone stopped working(Jaybird Tarah), and without hesitation, they send me a new headphone, and not just any model, it was a way better model, then previous. Very fast customer service, and great help from Jaybird.
By Rebin
I have been a Jaybird user since I got my first pair in 2018 (Tarah Pro) and I am now using the Vistas. Unfortunately I had problem with my charging case, which might very well be my own fault, and I contacted the support team and got in contact with Tanner. He was replying fast and gave me thorough troubleshooting instructions, which I followed, but I couldn't resolve the issue and then I was immediately sent a new pair of working Vistas. Superb customer service (and products!)
By Johanna H.
Brilliant customer service. They helped with ear buds not working well despite being in the UK and eventually sect a replacement
By gem P.
