Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
29 reviews
JaxpetySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2017, Jaxpety aims to be an outstanding online home store with the mission of making shopping expectation come ture. Our business covers 48 states in United States through years of effort. Our warehouse in California, New York and Atlanta, covers an area of 5,000 square meters, which efficiently ensure the whole fast shipping-supply chain. We always strive to provide high quality products at a competitive price, professional customer service and cater to customer's explicit expectations.
Jaxpety (jaxpety.com) has 29 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
29 approved reviews, newest moderated first
This cabinet I ordered is just like the picture on their site. Very well made. I would order from them again !!!
By Sally E.
Response from Jaxpety· Nov 10, 2022
We really appreciate your comment. We will always be here if you need any our help. Wish you health and happiness!
Communication was lacking, but I received all 3 chairs within 2 weeks of ordering. I am happy that they all came at the same time and were in perfect condition. I have also left a review for the chairs specifically.
By notebookgrrl
Response from Jaxpety· Nov 10, 2022
Thanks for your comment and let us know the situation of your order. First of all, we have to say sorry for keeping you waiting and could totally understand how you feel. We never want this to happen. As you can see that we handle the parcel to FedEx within 24 hours after receiving your order and mail you back when we receive your message to solve this. But FedEx didn't make it somehow even we pushed carrier to ship quicker. We found that the parcels have been delivered successfully later. In your case, we have reported this issue to FedEx to avoid this again. Please check the items you received, and mail us back any time any where if there is any further questions. Have a nice day! -- Jaxpety Service Team
I didn't know a table could make me this happy. It is exactly as described and a breeze to put together. Delivered in time in 3 packages. My life is infinitely better every day I see it. Best purchase ever. I will be a repeat customer
By Jessica S.
Response from Jaxpety· Oct 18, 2022
Dear Jessica, thanks so much for your comment. Hope to provide you with more good products in the future ^_^
Easy to assemble. Comfortable but firm. Not as wide as a twin mattress but very nice to sleep on. Slept on it the first night, and had a good rest. Excellent color and good quality.
By Ray B.
Response from Jaxpety· Oct 18, 2022
We really appreciate your comment. Good rest can bring you healthy and happy mood. Wish you health and happiness!
Fast shipping, well packed, item as described.
By Jen
Response from Jaxpety· Oct 10, 2022
Thanks so much for your review!
