Jason's DeliReviews of jasonsdeli.com

I went to Mason road today for lunch and right in front of me the manager screamed at one of his employees. I have never seen such disrespect from an adult. The most rudest thing I have seen. If you treat your empployees like that, then how do you treat you customers? I had to leave because I was so upset for the young lady.

Ordered a new York Yankee Just bread ,meat and cheese no mustard no thousand island dressing. No pastrami. Who serves a sandwich on dry bread.Do not recommend. The most disgusting mac and cheese ,not worth the money!!! Go to new York deli news best deli in Denver I am from New York this is far from being close to a real deli. Don't order from Jasons unless you want to be disappointed.

On 12/29/25 I paid for a salad at the Jason's Deli location in Naples Florida. I also left them my change from my order in the tip box which was over $3.00. After I paid i asked the girl who I paid with if I could have a little larger plastic container so I could put extra food in it. She went over to ask 2 other employees then came back and told me that it would cost me $3.50 for the plastic container that I needed to put the extra food that I already paid for! I could not believe that they would charge me for a plastic container after I just made a purchase and left them over a $3.00 tip!! I did buy the plastic container gave the girl $5.00 and she said I could put my change in tbe tip box if I want to!! ARE YOU KIDDING ME?? The right thing to do was not to charge me for a small plastic container since I just made a purchase with them. That would create customer loyalty but I guess Jason's Deli is just out to make money any way they can. Will not be returning and will post this on all social media sites!

The cashier was a great help, but the manager was not. She was rude and not professional very unprofessional. I would not recommend this Jason Dela.

I purchased $200 worth of gift cards from Jason's Deli (906 W McDermott Dr, Allen, TX 75013) with the advertised incentive of $20 being added to my account. It has now been four weeks, and despite trying every week to use this reward, I’ve been told repeatedly that “the system is down.” This is incredibly frustrating. I made this purchase specifically because of the incentive, and to this day, I have not been able to access or use the $20 reward. If your system cannot support the promotion, it should not be offered in the first place. I expected better from Jason's Deli. Please resolve this issue or provide an alternative solution. Customers should not be left without support after spending their money in good faith.

I have heard that you have a mold problem with your food. You are even serving food knowing the mold is there. I have always loved your food but now I hesitate to even consider coming back. When will you be more concerned about your food and mold?