Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
470 reviews
Jase MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jase is built around one simple belief: people should have reliable access to the medications and medical resources they may need, before they need them. Our mission is to help individuals and families be better prepared for everyday health needs, unexpected emergencies, and disruptions to traditional care.Through a simple, online process, people can get access to emergency antibiotics, other life-saving and important medications (like Epipens, Ivermectin, Albuterol and more), world-class first aid kits, and emergency food and water filtration. We are constantly listening to our customer's needs and providing solutions they can count on.
Jase Medical (jase.com) has 470 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
470 approved reviews, newest moderated first
Ordered on Monday-received on Thursday. Last urgent care visit cost me 125, plus zpak, this kit will save me a lot of money going forward. Each emergency medicine, I am familiar with and used before. Very please. T. Engle, Fallston, MD
By T.Engle
It’s great for emergencies
By Wayne K.
Recently used them for emergency needs. Process was complete and timely. Thank you.
By Richard A.
These people are doing what America’s needs right now. I wish you gys had Hydroxychloroquine, and Ivermectin. God Bless
By Jason C.
Simple, didnt even have to wait for a phone call or anything , just filled out the questionaire and paid with my HSA. I heard if theres allergy issues they will switch out meds.
By Logan
Jase is an excellent company, i have never used them before...i did quick questionaire, i got a few emails from them and the partnering pharmacy, the process is a piece of cake, so easy to do...i placed my order on Sunday and received my antibiotic package on Thursday...now thats quick service....this is not a fake review...this place is the best...thank you for your quick and easy service. I have piece of mind now...and have referred this company to my family members and friends!
By Cathy M.
Response from Jase Medical· Jul 3, 2023
Thank you, Cathy, for your kind review! So happy to hear that the Jase Case has provided you with that peace of mind.
The JaseCase is well organized and packed with useful, easy-to-understand information.
By Suze
Response from Jase Medical· Jul 3, 2023
Thank you so much!
I placed an order on the 2nd of June. I kept getting emails that asked me to respond to the texts with pictures of my prescriptions. I never got any texts at all but I did keep replying to the emails. They would sometimes get answered but then nothing came of it. I finally emailed to cancel because I don't have time to deal with a company that just doesnt have their procedures down at all. Glenn Beck and others make it sound like an easy process. Well it's been a nightmare just getting anyone to respond that seems to know what the procedures are, if they only use email to communicate and why do I keep getting emails that say "Please reply to this text with photos of meds. It is a crazy circle that goes on every day. I doubt I will see my refund so I'm going to call my credit card and dispute the charges as I never got past the crazy emails. I will also be writing or calling Glenn's show to tell them to stop pushing this company.
By Scott E.
Response from Jase Medical· Jun 14, 2023
Dear Scott, We apologize for the frustration you experienced while trying to place an order with Jase Medical. We deeply regret any inconvenience caused by the confusion surrounding our prescription verification process. We appreciate your feedback and would like to address your concerns. Our goal is to ensure the accuracy and safety of every order we process. As part of our procedures, we request clear photos of prescription labels to verify the information provided. We understand that you encountered difficulties receiving text messages and resorted to replying via email. We apologize for any miscommunication that may have occurred during this process. To improve our service, we are actively reviewing our communication channels to prevent such issues in the future. We appreciate your patience and understanding as we rectify these matters. Regarding your cancellation and refund, we want to assure you that we take these matters seriously. Our customer support team will ensure your case is handled promptly and efficiently. You can expect a phone call from them shortly. We understand your frustration with the experience and the time it has taken to resolve the issue. We value your business and would like the opportunity to make things right. If you have any additional concerns or questions, please don't hesitate to reach out to us directly. Thank you for bringing these matters to our attention. Your feedback is invaluable to us, and we are committed to improving our procedures and customer experience. We hope to regain your trust in the future. Sincerely, Jane H. Jase Medical Customer Support
