They were very quick to respond
They were very quick to respond, customer service is very good. Excellent high quality products!
By Rick
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
470 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jase is built around one simple belief: people should have reliable access to the medications and medical resources they may need, before they need them. Our mission is to help individuals and families be better prepared for everyday health needs, unexpected emergencies, and disruptions to traditional care.Through a simple, online process, people can get access to emergency antibiotics, other life-saving and important medications (like Epipens, Ivermectin, Albuterol and more), world-class first aid kits, and emergency food and water filtration. We are constantly listening to our customer's needs and providing solutions they can count on.
Jase Medical (jase.com) has 470 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
470 approved reviews, newest moderated first
They were very quick to respond, customer service is very good. Excellent high quality products!
By Rick
Anne went above and beyond expectations. I was so confused and frustrated and Anne was always very friendly, polite, respectful, and most of all, helpful. I wish everyone everywhere was as pleasant to deal with as Anne has been.
By Chrissy
The Jase team was a joy to work with. Lajana and the pharmacy team really came through to deliver our meds. on time for our trip. Always great help from the physicians to review our case to be sure we are safe and answer questions. We will continue to be Jase customers for our emergency medications. Regards Bradley
By Bradley--North G.
I like tracking because I am getting over Lyme disease and I want a back up. Thank you and for getting back to me in a fast response I give you 5 stars Again thank you
By Michael
I have had to spend several hours on email trying to get a missing medication sent. Apparently customer service does not read the thread. Questions are repeated, photos requested and sent multiple times, feels like a runaround. No resolution after one week. Disappointing.
By Jennifer M.
Excellent customer service when I needed help with the website.
By Connie H.
It’s piece of mind knowing when I am away my family and I have a combination of medications to treat symptoms. I’m so glad I found this!
By KRISTA D.
Bad business practice. Ordered an item on July 15th, today its July 29th & it still haven’t shipped. Followed up on it & was told that there is a delay on their part and I will be charged $40 prescription fee even though i technically did not receive a prescription from them since I'm cancelling my order. Thieves!!
By Noah F.