Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
27 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hey you are lucky to find us! The best place to buy authentic hand crafted Japanese chef knives. $9 flat shipping worldwide directly ship from Japan.
Japanny -Best Japanese Knife (japanny.com) has 27 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
27 approved reviews, newest moderated first
Very disappointed that the knife broke clean off the handle after the first use. I know how to take care of good knives and did everything correctly. Perhaps it was a one-off? Apparently not. Customer services said they would not replace, refund or exchange and that it must be 'user error'. Basically a scam. Waste of money. Waste of time.
By Chris C.
I bought a knife and paid for shipping. Japanny sent it by Fed Ex who used Orbit Couriers. They increased the customs tax by 170% with their own charges. I refused to pay this, I only wanted to pay the customs charge. Japanny took the knife back and refused to give me any refund citing all kinds of additional costs I had supposedly incurred by not paying. I have paid money in good faith and now have no knife and no money back. I think the service is appalling and would recommend anyone not to buy.
By J.Weiner
Hurtig levering selvom pakken kom hele vejen fra Japan. Kan kun anbefale dem!
By Clara Hoej J.
