I haven’t used their products in years…
I haven’t used their products in years but back in the day they were top dog! The other reviews lead me to believe they’ve fell off, so I’d be weary.
By Steven D.
Saturday, November 7, 2026 · Customer reviews of US businesses
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60 reviews
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JanSport (jansport.com) has 60 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 7 reviews with 5 stars · Clear filters
I haven’t used their products in years but back in the day they were top dog! The other reviews lead me to believe they’ve fell off, so I’d be weary.
By Steven D.
Ordered 2 backpacks online. The carrier made a mess on the delivery. Contacted JanSport's Customer Service by email. Super quick respond and solution. I am satisfied with both the product as well with the support done by Customers Service.
By Robert
I’ve ordered a ‘Fifth Avenue’ waistpack from jansport.eu. I love it and the package has arrived pretty fast with GLS to Budapest. Thanks!
By Csaba M.
Great product, great service. However it took over 2 weeks for the package to arrive, as the parcel service lost the package, so jansport had to send a replacement.
By Sølver
Ive always had a JanSport backpack literally my whole like so totally recommend.
By jacky. 7.
We love the design selections available! The backpacks have outlasted each kid each school year!
By Brooke M.
I just bought a JanSport bag and I absolutely LOVE IT!!! It is so comfortable and it holds all of my books and more. I definitely recommend for high school and college because there is even a space for computer storage.
By Hanna