I Highly recommend
The experience and service was excellent
By Joe H R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
194 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Production Assembly Distributor Since 1961. Brands include ACL Staticide, ASG Jergens Hand and Pneumatic Tools, ASM DEK, Bevco chairs, Delvo Tools, Desco ESD Products, Erem Hand Tools, Excelta Precision Tools, Identco Labeling Products, JBC Soldering Tools, Jensen Global Dispenser Products, Kester Solder Products, Henkel Loctite Adhesives, Menda Pump and Hand Tools, Plato Soldering Tips, Proline Workstation and Benches, Protektive Pak Boxes and Bins, Scienscope Magnification and Inspection Products, Steinel Heating Products, Techspray Cleaning and Soldering Accessories, Thermaltronics Soldering, Weller Soldering, X-Acto Knives and Blades, Xcelite Hand Tools, Xuron Hand Tools.
Janel Inc. (janelonline.com) has 194 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 147 reviews with 5 stars · Clear filters
The experience and service was excellent
By Joe H R.
This store has amazing customer service, and in my experience are much better than even the manufacturer (in my case, JBC). Janel really looked after their customer. I will definitely bought more from them in the future.
By BERNHARD
Excellent products, customer service, pricing, and efficiency...
By James J.
I ordered a JBC rework station and am very pleased with the quality of this product. I would order other products from Janel in the future.
By KAREEM M A.
Quick friendly email response. Great service. Informative and understanding. Love the products i ordered and fast shipping. Answered all my questions before i purchased.
By Chris S.
Prices are good, quick response time, good return policies. Quality products.
By ROSANNE T.
Janel Online is a great place to purchase our rework station supplies. Great customer service and fast ordering and shipping make them easy to deal with.
By MIKE N.
Nicely done.
By PATRICK