Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
35 reviews
JampackSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jampack turns the world's biggest events into effortless event-cations. We partner with iconic festivals, sports matchups, concerts, and cultural moments to create all-in-one travel packages that bundle your event tickets with hand-picked hotels and curated experiences — so you can lock in the whole trip in a single checkout instead of chasing down tickets, rooms, and logistics separately. Your Jampack dashboard keeps every confirmation, itinerary detail, and schedule in one place, and our traveler support team is on standby whenever you need a hand. Whether you're heading to a headline festival, a championship weekend, or a once-in-a-lifetime show, Jampack makes sure the only thing you have to think about is showing up and having a great time.
Jampack (jampack.com) has 35 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 9 reviews with 4 stars · Clear filters
The hotel/festival ticket package was a good deal. However, we weren't as happy with the shuttle this year in comparison to previous years. We had to walk several blocks to the pickup point. The wait for the shuttle when the festival ended each night was lengthy.
By Deb R.
Hotel choices were good. I thought that Jampack should have better support for arrivals to each hotel. A bit more of a welcome package at least to feel like you are part of something and better transportation options to and from the hotel. The bus option was inconvenient, no where to be found after the show and too expensive. The ubers were cheaper than the bus and more convenient but also a terrible venue set up for the shared rides. The local police made it extremely difficult for shared ride unnecessarily. It is almost a deal breaker for the future. The rest was great. The merchandise for the festival was lame and to get many of the other merchandise the $50 voucher could not be used which was annoying as well to get something I did not want because even the hats were no decent 'dad' hat style. The perks were not great with jampack but the hotel was really good choice for us. Not sure I would do it again with the lack of transportation included in the package for downtown hotels. And down town was the place to be for other activities before show time and days before and after.
By DJ
Easy to use website, just wish there was more payment plan options
By Rachel N.
Loved the hotel, the ease of purchase, customer service. Including transportation to/from the venue with the hotel would have been incredibly helpful. I ended up waiting 3 hours for an Uber.
By Jannessa S.
It was very helpful and quality was outstanding except I didn't get my mini guitars that was supposed to be the package
By James Y.
Loved it. Other than the fact the hotel prices are per person. A room should. Just what a room costs. Not per person.
By Timothy W.
Super easy and convenient nice to have the reassurance that my hotel wouldn't cancel but I do wish we had the shuttle option to and from the hotel and festival
By Mary R.
Hotel package should get you in/out privileges. I shouldnt have to buy my ticket from you.
By Georgette J.
