Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
267 reviews
JADE LearningSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards.Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job.JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
JADE Learning (jadelearning.com) has 267 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
267 approved reviews, newest moderated first
Its nice to be able to do it at your own convenience.
By Cort H.
Response from JADE Learning· Jul 6, 2026
Thank you, Cort! Convenience is at the heart of what we offer, and it's great to know it's making a difference for you. See you next renewal cycle!
After the shift to fusion, any and all ability see license information that was store previously has been removed. That was a feature that I would like to see make a come back. Code is dry, we all know it. The fusion shift has made it even more so. The way the courses are presented now make it that much more dry. I have utilized Jade learning for almost ten years. I miss the old features, the newer presentation of my account, what's in it, and the drier training has done nothing to make me want to stay. One shining, redeeming value is an employee named R. Tyson. This individual has been my single point of contact with Jade since my introduction to the company. This person alone has kept me as a customer. When this person leaves, I will be gone too.
By Scott
Response from JADE Learning· Jul 6, 2026
Thank you for sharing your honest feedback, Scott, and for your nearly ten years of loyalty. We genuinely hear your frustration about the changes to the platform and sincerely apologize for the inconvenience. We're glad R. Tyson has been such a reliable point of contact, and we'll make sure this feedback reaches the right team.
Was easy to navigate and was convenient to switch back and forth between reading material and test questions. Will use JADE again upon next license renewal cycle.
By Seth
Response from JADE Learning· Jul 6, 2026
Thank you, Seth! We're glad the course was easy to navigate and convenient for you. We look forward to welcoming you back next renewal cycle!
It’s convenient and easy to use and can be finished easily.
By Bret C.
Response from JADE Learning· Jul 6, 2026
Thank you, Bret! We're happy to hear the experience was smooth and easy. We'll keep working to make every course just as seamless!
Electrical CEU. The AI continually made mistakes, the worst was the repeated use of arubin florens for the AWG designation. It is American wire gauge. Not the money of aruba.
By Steve F.
Response from JADE Learning· Jul 6, 2026
Thank you for bringing this to our attention, Steve. We're very sorry about the AI narration errors — getting technical terminology right is critical in electrical coursework, and this clearly fell short of that standard. We sincerely apologize for the inconvenience.
My hours haven't been received by the state yet. I Info for my Jade Account I can't find my Card Number or any type of verification my courses were actually sent or received. The new system is not user friendly!
By james D.
Response from JADE Learning· Jul 6, 2026
We're sorry to hear your hours haven't been received by the state, James, and that the new system has made it difficult to locate your course information. Your concern has been escalated internally, and we will be reaching out to you directly to resolve this.
Information was presented in a clean and efficient manner. Course could be done at my leisure and JADE delivered like they always have in the past.
By Jareb G.
Response from JADE Learning· Jul 6, 2026
Thank you, Jareb! We're glad to hear Jade Learning delivered as expected — we'll keep the bar high! See you next time.
I did not like the way reciprocation worked. I never could get it to work out. The course was not enjoyable, the screen is full of the title and what you are looking at is so small. I have used JADE for years but I think I will try a different company in the future. It was so much better before
By customer
Response from JADE Learning· Jul 6, 2026
Thank you for your feedback. We're sorry to hear the experience didn't meet expectations this time around — especially given your years of loyalty to Jade. We apologize for the inconvenience with the course interface and will pass your comments along to our team.
