Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
267 reviews
JADE LearningSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards.Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job.JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
JADE Learning (jadelearning.com) has 267 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
267 approved reviews, newest moderated first
It was a great experience. Very efficient. I got what I needed from the school and kept on working. It let me log in and out at my pace which was very helpful.
By Frank A.
Response from JADE Learning· Jul 16, 2026
Thank you for the wonderful feedback, Frank! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
The new JADE is terrible compared to the old system, nothing is as easy to navigate, reciprocal licenses are not explained easy to figure out how to get credit for, and personally I have heard of multiple people moving platforms as they do not like the layout or similar instances as i noted above.
By Brandon J.
Response from JADE Learning· Jul 16, 2026
Thank you for sharing your experience, Brandon. We're truly sorry the recent changes to the platform have been frustrating. Your feedback is important to us as we work to improve, and we hope to earn back your trust.
There were so many typos. At least one in every test that would cause you to get wrong answers. It was very annoying. I reported them months ago and they still haven’t been changed.
By Landon C.
Response from JADE Learning· Jul 16, 2026
Thank you for flagging this, Landon. We sincerely apologize for the typos you encountered — that's not the quality experience we strive to deliver. We take this seriously and will ensure our content team reviews and corrects these issues right away.
Good course. Lot of good information
By Caleb K.
Response from JADE Learning· Jul 16, 2026
Thank you so much for the kind words, Caleb! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
The website is not operating properly and nobody is responding to emails on how to correct things I had to switch to another service after being about a 10 year customer. Unfortunate because I love Jade learning
By Paola Ortega G.
Response from JADE Learning· Jul 16, 2026
Hi Paola, we're so sorry to hear about the difficulties you've experienced. We've already reached out to you via email to make sure you get the assistance you need. Please know — we are absolutely here to help, and we hope to hear from you soon so we can make this right.
Rachel was very helpful fulfilling my CE needs
By TIMOTHY A.
Response from JADE Learning· Jul 16, 2026
Thank you so much for the kind words, Timothy! We're thrilled to hear that Rachel was able to help you — we'll be sure to pass along your praise. We look forward to supporting you again!
The class you offered wasn’t current
By Christopher M.
Response from JADE Learning· Jul 16, 2026
Thank you for your feedback, Christopher. We sincerely apologize that the course content didn't reflect the most current standards. Keeping our curriculum up to date is a priority, and we're reviewing this now to ensure our materials meet today's requirements.
Jade never turned in my hours to the state, im guessing since i didnt want to pay 35$ for next day service.
By Corbin M.
Response from JADE Learning· Jul 14, 2026
Thank you for your feedback, Corbin. We want to clarify that the reporting of your hours to the state had nothing to do with the delivery option you selected. We have been submitting hours to the state manually; however, the state's reporting site is currently experiencing some issues. This has already been escalated and the state is aware — we appreciate your patience while this is being resolved.
