Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
22 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jacuzzi® is a global wellness brand known for pioneering hydrotherapy and creating products designed to bring relaxation, recovery and well-being into everyday life. With more than 70 years of innovation, Jacuzzi continues to advance the science of moving water through thoughtfully designed products and technologies.Today, Jacuzzi offers a range of wellness products, including hot tubs, swim spas and saunas. Jacuzzi hot tubs feature options such as ergonomic seating, precision-placed jets, hydromassage, customizable lighting and smart technology, while select products incorporate innovations such as Infrared and Red Light therapy and True Water® water care.From personal relaxation and recovery to spending time with family and friends, Jacuzzi products are designed to create wellness experiences at home.
Jacuzzi Brands (jacuzzi.com) has 22 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
22 approved reviews, newest moderated first
Phone for information and the next thing I know I was getting phone calls very aggressive sales people from numerous phone numbers. I’ve had to tell them three times not to call me. They are disorganized. I would not do business with them and from these reviews I’m glad that I have not attempted.
By KO
We had a shower recently replaced by an authorized dealer. While the installation seemed to go well a number of problems have been discovered. Base is very slippery as no groves are installed Walls do not mesh and I have been told they meet industry standards. Looks like a number of missed measurements I was told new silver silicon will hide these mistakes/ Roughly 8 feet in 3 locations. Not acceptable for the money Bath experts are using band aid to fix poor installation
By S S.
Prepare to embark on a mesmerizing journey of pure pleasure and delightful surprises as we delve into the world of the 7-Foot Lounge Seating Spa from the extraordinary Jacuzzi Company. This captivating haven of bubbling delights promises an unparalleled retreat that will leave you yearning for more, completely unaware of the unexpected connections it may inspire. From the very moment I dipped my toes into the warm embrace of the 7-Foot Lounge Seating Spa, I knew I had stumbled upon something truly special. Its inviting design and luxurious features beckoned, promising indulgence beyond the ordinary. Little did I realize that this seemingly innocent spa would become a catalyst for a fascinating exploration of connections and hidden desires. As I settled into the plush seating, the sensation of warm water enveloping my body was both liberating and exhilarating. The strategically positioned jets, artfully crafted to tease and please, worked their magic, creating an experience that was simply irresistible. The interplay of bubbling excitement and tingling sensations awakened a world of possibilities, leaving me in a state of pure bliss. It was as if this sanctuary had an energy that resonated with a select few seeking thrilling connections. Unbeknownst to me, the 7-Foot Lounge Seating Spa seemed to possess an enchantment that extended beyond its soothing waters. Little did I suspect that my innocent delight in its luxurious embrace would inadvertently captivate the attention of those who yearned for a different kind of connection. It was only when whispers of intrigue reached my ears that I began to grasp the hidden desires unwittingly intertwined with my experience. Despite my blissful unawareness, I must emphasize the undeniable allure of the Jacuzzi Company's 7-Foot Lounge Seating Spa. Its carefully designed features invite intimate encounters and moments of shared pleasure. In conclusion, I wholeheartedly recommend the 7-Foot Lounge Seating Spa from the Jacuzzi Company to those seeking an unforgettable escape into a realm where connections, desires, and the thrill of shared moments intertwine. Be open to the unexpected allure that may unfold, as the path to blissful relaxation can lead to delightful surprises of an enticing nature. Embrace the adventure, and allow the 7-Foot Lounge Seating Spa to transport you to a world where pleasure, intrigue, and the gentle caress of water converge in an experience that will leave you breathless with anticipation.
By Sonia
Hot tub thermostat malfunction for second time. Hot tub is 61/2 years old. To get a service tech out to check it out will be one month. So unacceptable in todays world. I would definitely classify this as poor service in any industry.
By Laurel C.
This company keeps sending me SPAM emails. No regard for data protection.
By Craig C.
I bought what I believed was a quality product from a known manufacturer....Jacuzzi. The item is a bath faucet. I need to replace the 'cartridge' which is clogged. I have tried contacting Jacuzzi by email, chat, and text. They sent me a link to a site which did not work, they sent me an email asking for date of purchase, receipt number etc. I have been requesting this info for over a month and still do not have a part or a coherent answer from them. I try to buy quality items whenever I can but if this is how the Jacuzzi company works, I'll remove the faucet and buy a cheap store brand. Follow-up 3.11.22 Just received another email from Jacuzzi, they said I did not submit the info they asked for so they can't help me. To show how inept they are, they even got my name wrong. I sent them the model name, model number and a photo of the part, they just can't get it right.
By joe P.
