Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
569 reviews
Jack's Flight ClubSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
569 approved reviews, newest moderated first
They pick up on cheap flights quickly and provide great instructions
By Des D.
Response from Jack's Flight Club· Feb 25, 2025
That is exactly what we do! Thanks, Des. It really means a lot you taking the time to leave us a review ✈️
It’s an ABSOLUTE SCAM. Don’t even go there! I am now in a battle with them for removing YET ANOTHER £39.99 out of my bank acc! The “amazing” fares they initially show are usually crap, because they often involve long lay overs or awful airlines. Oh, and if you complain to their “let’s chat” feature…..unless you want to give them your money, you probably won’t get a reply!
By customer
Response from Jack's Flight Club· Feb 25, 2025
Hi Sara, we strive to be fully transparent about our fees, which are clearly detailed during our sign-up process. We work hard to curate Flight Alerts that add value, and our deals are designed to avoid long layovers. We've reviewed your account and saw that we issued a refund as soon as we received your email, so we don't feel we're in a battle with you. I'm truly sorry that you feel that way.
JFC does send out periodic discounted fare email alerts. So, you just know that travel to those particular destinations is cheap. However, I have not seen any error fares which I have seen being talked about as one of the USP of JFC.
By JFCer
Response from Jack's Flight Club· Feb 25, 2025
Thank you for sharing your thoughts! We’re glad you’ve found our Flight Alerts helpful. Error fares are unpredictable by nature and often fleeting. Hopefully we'll spot one soon that suits your plans! 🫶
Jack’s staff throughout the world work hard and find some interesting flights. I enjoy the Detour with unusual facts. When I’ve asked question to the company I get prompt replies. Can’t fault the arrangement.
By customer
Response from Jack's Flight Club· Feb 25, 2025
So happy to hear! The Detour has to be one of our favourite features of the service too. Your support means a lot to us. Safe travels and happy exploring!
I love Jack's Flight Club. I recommend them to anyone that asks me about flight deals.
By Malecia
Response from Jack's Flight Club· Feb 25, 2025
We love you! Thanks for recommending us, it truly makes all the hard work worthwhile. Hope you're jetting off somewhere soon ✈️
Paid for nothing my favorites never came up in the time I have had the subscription and i has been almost a year and when the deal is available all it says is check google flights I could go there any time your subscription is a joke and the biggest waste of money
By Elisa P.
Response from Jack's Flight Club· Feb 25, 2025
Hey Elisa, thanks so much for your feedback. We believe our Flight Alerts offer much more than simply directing you to Google Flights. Each alert is carefully vetted by our dedicated Flight Experts to provide insider insights and curated deals that are truly unique. We understand that sometimes the specific flights you're looking for might not show up right away. Since we're not a traditional travel agency, our focus is on curating a range of Flight Alerts, and we might not always spot every specific route you prefer. We're sorry to hear that your favourites haven't come up over the past year, and we understand your frustration. Your input is incredibly valuable and helps us improve our service. Thanks again for sharing your thoughts, and we hope to have the opportunity to make things right for you 🤞
Great company to deal with. Always on look out for new flight deals, great articles and easy to use.
By ANDREW W.
Response from Jack's Flight Club· Feb 25, 2025
Yay! Thanks, Andrew. It's what we love to do and what we do best ✈️
We’ve been members of jacks flights for a number of years now and had some amazing deals! I pay for the annual subscription and it’s worth every penny in what we’ve saved. We booked Tanzania yesterday for a family of 4 over the October half term .. can’t wait!! I would highly recommend to all!
By shuna A.
Response from Jack's Flight Club· Feb 25, 2025
Worth every penny. 🥹 What an amazing review! We LOVE to hear that we've enabled you and your family to explore the world for less. Memories and experiences are what we all deserve in life! 💙
