Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
171 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jack in the Box is an American fast-food restaurant chain founded February 21, 1951, by Robert O.
Jack in the Box (jackinthebox.com) has 171 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
Showing 29 reviews with 5 stars · Clear filters
We were just at the location on akers and Cypress getting dinner and when we got home I noticed they put a toy in the bag for my special needs son, I found that very kind and it is very much appreciated 👍
By Barbara I.
I went to Jack and the box today and had a very bad day and a employe asked me how was my day and it really made my day his name was James
By Bernard U.
Zoey is the best employee she needs a raise she makes the best food she’s the absolute best keep her forever
By Kaleb L.
I don't know what's up with all these bad reviews, but Jack in the box has way better fresh tasting fluid that actually tastes like a hamburger when you eat it. Not like something that's been sitting in the freezer for 2 years. Food is fresh. Taste is great. I have nothing bad to say yes. It takes a little time but it's made for us. I expect that. I'm glad that they moved in my town and countryside Illinois cuz I never would have tried this otherwise The only bad thing I could say which I understand when it was new in this town it was backed up all the way to the street. But now that it's not so new, you can get food easily without waiting too long
By Jeff A.
Jack in the box Durant got off work after a long day at the Taco Bell in Durant the lady there seemed exhausted but still put a smile on and was courteous I appreciate her she did an amazing job I don't know her name but she had some tattoos nice lady it was about 1 am
By Alex H.
Jack in the box St Louis Missouri location Central West end. When I mean a awesome awesome over the average restaurant for morning breakfast and brunch this Jack in the box just made some kind of history because this is the best Jack in the box I've been to in the STL city. Keeping it real
By DRFsr
Went to Mabank Texas Jack in the Box. Left a bad review 2 years ago. Today an excellent review ordered tacos with extra lettuce they were hot and crunchy. Service was quick and had us moving out and on the freeway quick.
By Dana P.
The Jack in the Box mascott.. Oh. My. Gosh. He's amazing. Never tried the food so don't ask me how it tastes because I don't care, unless your talking about the mascott. commercials are amazing and spectacular. Best fast food EVER
By Julia J.
