JacketsbyTReviews of jacketsbyt.com

Scam order! I never received my jacket that I ordered, contacted customer service many times and never got a refund either. Do not order from this site!

The jacket is very nice and fits perfectly. The issue, as stated in other reviews, is communication and the time it takes to get the order. It took two months, and I got one response to my inquiries and sent multiple ones. Just be prepared, I got what I ordered, but paln on very long time and little communication.

Quality and product was good. But long shipping time was a disappointment. One disappointed teen who did not have a gift under the tree. :(

It took two months to receive my order. I ordered it on December 4 and received it at the end of January. It was a Christmas gift, and when I finally gave it to the person, it was the wrong size. With the mistake i gave it someone else. Due to the mistake They were able to work with me and fix it. I will be ordering from them again . they had a quick response and able to help with this.

1 month for delivery + non-responsiveness to e-mail inquiring about the order. Item was needed for a Halloween 2025 costume but did not arrive until mid-November. Very poor customer service with very high price for item ordered.

Love JacketsbyT! On December 31, 2025, I contacted JacketsbyT about a recent order I had received from them. In no way was the problem caused by this company, but they did everything in their power to help remedy the problem. I don’t usually do reviews, but I simply felt compelled to write a review for JacketsbyT due to my extremely positive experience with them over this matter. This company has my highest regard based on their prompt attention to my email and their endless support to resolve my concern. Every correspondence was very professional, and I felt completely understood and supported. Not only are their jackets absolutely beautiful with the finest quality, but their customer support is the best I have ever had the opportunity to experience! They make you feel completely valued as a customer. I highly recommend anyone buying from JacketsbyT because you will not be disappointed! I truly appreciate their expertise and look forward to ordering from them again in the future. With my highest regards, Joan G. Gunter

Terrible experience! The jacket I ordered literally took forever to arrive, and when it finally did, the material felt cheap and poorly made. Definitely not worth the price. Won’t be ordering again!

The scammers finally got shutdown. Lmaoo