Great response to my inquiry
Thank you to John Marshall for handling my exchange for my Jacket like the one Alexa Crowe wears on “My life is Murder”. I’m so excited to receive my “Mauve” jacket. Great customer service!
By Susan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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613 reviews
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jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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Thank you to John Marshall for handling my exchange for my Jacket like the one Alexa Crowe wears on “My life is Murder”. I’m so excited to receive my “Mauve” jacket. Great customer service!
By Susan
John Marshall from their customer service team was able to fix issues with our order, wife if very happy with the jacket now. Thanks
By JD
After contacting the company several times regarding my order, each time I received a response very quickly my contact was John Marshall. I just wanted to confirm I have received my order and I am very pleased and impressed with the quality and I would order again.
By Lyn J.
Although the jacket was not what I expected- I received wonderful customer service and fast responses from Walter Jr. I would definitely purchase from this website again
By Deana
Love the coat, you’d think it was straight from the film, and shipping was super fast. On the downside it was said that the coat came with leather collars which didn’t end up being the case but overall still love the coat
By Dan I.