Ethan Bruce was extremely helpful when…
Ethan Bruce was extremely helpful when I needed a quick change done on my order! Very much appreciated!
By Janelle G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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613 reviews
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jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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Ethan Bruce was extremely helpful when I needed a quick change done on my order! Very much appreciated!
By Janelle G.
I worked with Walter Jr to help me correct my order. He was professional and kind and very helpful!
By Michelle H.
David was extremely kind in rectifying my mistake. He listened and came up with solutions and solved my problem within a very short period of time. I will be shopping here again because I am so satisfied. I haven't gotten this level of customer service from ANYWHERE before. David went above and beyond and I am very grateful.
By TM
I was very impressed on the quality, was worth very penny, And thank you to David and team for great customer service.
By Eric M.
Made a mistake on my shipping address and talked to Ethan Bruce with Customer Service and got it corrected for me ASAP. Great customer service, Thanks.
By Omar V.
Thank you Walter R. for updating the shipping address on my order so quickly. My niece will be so happy to receive her Christmas present.
By Anonymous
Beth was super helpful and proceeded my request quick and easy with my order! Thank you so much again!
By Alona
David fué muy amable y aclaró perfectamente mis dudas👍
By Susana Dans A.