Review
Good treatment and quick service from the staff. Thank you to all the employees, especially ETHAN BRUCE) for his kind treatment.
By Nahed A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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613 reviews
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jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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Good treatment and quick service from the staff. Thank you to all the employees, especially ETHAN BRUCE) for his kind treatment.
By Nahed A.
A very quick and helpful response from Ethan Bruce regarding my order enquiry, great and expedient customer service
By Mr michael o S.
I am still undecided whether to trust this company or not. However, David responded very quickly. My worries have subsided for now. I hope my jacket arrives without any problems. (DAVİD)
By Murat
Great customer service and email responding
By natalie B.
Thank you Peter Jackson you have helped me so far and now I need you again
By Stephon T.
I was having questions about how long shipping would take to Australia. Ethan Bruce let me know that an address change was needed as i couldn’t use my P.O. box. i sent through the new delivery address and he responded within 5 minutes and ensured me that the address change was successful.
By Georgia
I love the way he had time to take care of the problem of my order. He was very polite and courteous. He has a very good customer service. Thank you, Ethan.
By Karen F.
Ethan Bruce has been super supportive! I purchased a sweatshirt for my daughter as a holiday gift but she wanted a larger size and Ethan was super polite through email exchange. Excited for my daughter to be able to get a larger size.
By Jennifer S.