Great customer serviceI’m actually waiting my new size
Great customer service. I purchased one of the nightgowns. It did not fit. I emailed them and they immediately emailed me a return label. I’m actually waiting my new size
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
387 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wholesaler & Retailers of fine embroidered bath & bed linens for home and spa, ladies cotton sleepwear, baby layette and little girls cotton dresses
Jacaranda Living (jacarandaliving.com) has 387 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
387 approved reviews, newest moderated first
Great customer service. I purchased one of the nightgowns. It did not fit. I emailed them and they immediately emailed me a return label. I’m actually waiting my new size
By customer
design lovely - quality of shower cap less than expected and it falls down on my face my face - didn't like working with Amazon Pay
By rose
Response from Jacaranda Living· Feb 16, 2022
I’m so sorry to hear your shower cap was too loose Rose! Of course we will replace it. It should be a good fit, tight enough to keep water out but loose enough to be comfortable. Next time if you’d prefer not to use Amazon Pay you can select credit card or PayPal as an option at checkout. Thanks for your kind words about the design!
Jacaranda Living was wonderful to work with. I ordered the most beautiful guest towels, Jacaranda emailed me twice to make sure I had ordered exactly what I wanted. I would most certainly work with them again!
By Kelly L.
Response from Jacaranda Living· Feb 14, 2022
Thank you so much Kelly! We are so happy you love your new items from us :)
The nightgown is beautiful and extremely flattering. It arrived quickly and I'm very satisfied with this purchase.
By LESLEE H.
Response from Jacaranda Living· Feb 14, 2022
Thank you for the kind review Leslee! We are thrilled you love your new nightgown :)
Wonderful experience and product, thank you very much
By Gabriela B.
These towels are beautiful and just what I was looking for. My order arrived quickly; I am very pleased.
By MR
Response from Jacaranda Living· Jan 31, 2022
Thank you so much for the review Tina! We're thrilled you love your towels!
The nightgown is beautifully made and the material is soft on the skin. It took a bit long for the team to ship my order, but this was due to the holidays. once it was shipped it arrived quickly.
By Anyelina C.
Response from Jacaranda Living· Jan 28, 2022
Sorry about the delays! Thanks for the sweet review :) have a wonderful day!
I always receive excellent service from jacaranda living. You’re te best.
By Judith Van L.
Response from Jacaranda Living· Jan 28, 2022
Thanks so much Judith!