Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
53 reviews
IWD AgencySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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IWD Agency (iwdagency.com) has 53 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 47 reviews with 5 stars · Clear filters
We initially had issues with IWD settings that prevented our developers from integrating until after the 15 day trial period had expired. When we gained access, we unfortunately weren't able to use the extension as a result of unforeseen circumstances. The IWD team helped us out and at their judgement offered us a refund even though we were outside of the trial period. Very professional - thank you!
By Tym
Many thanks to IWD for creating well-built code in the minefield that is Magento extensions. Good, prompt support.
By Tom C.
I bought at IWD the OnePageCheckout and the AjaxCart modules. Had a very positive experience with both the ordering process and the service afterwards. I found a little issue afterwards which was solved very quickly. Will surely come back for other modules!
By Wouter B.
IWD Agency provides excellent plugins, along with great customer support. Would definitely work with them again!
By Ash B.
I am really impressed with their customer service!
By Adam T.
We often use third-party extensions to quickly and cheaply increase the power of our clients' e-commerce websites. IWD Agency's modules add significant features at a competitive pricing. Their support is always very fast and professional. They are a company that I am not worried sharing source code access to. Their process is secure and results are immediate. They will go the extra step and even help you correct compatibility issues with other third party modules.
By Raphaël L.
I tested 2 other Order Managers. they were incompatible with EU invoice standards. I cannot successfully delete invoice or edit - because tax was always not calculated properly. Then I found IWD solution > its so far the best order manager on Magento market. All works out of box. They even add grid filters, coupon code used right on order detail page. And the most important thing - I can easily fix invoice numbers and date. I highly appreciate IWD support team - they responded very quickly and all my suggestions were implemented in record time. I hope they will further improve this extension with new features. Tomek, ShopMages Magento Marketplace Owner
By Tomek from S.
I use extension from IWD Agency for many of my clients and we are all happy with them. Keep doing good extensions.
By Janos
