iUniverseReviews of iuniverse.com

iUniverse was almost completely wonderful to me. I put a lot of trust in them and paid a lot of money to get my first book published, and they delivered for sure. They really helped me understand the process of publishing and helped make my book even better than what it was initially. THANK YOU!

I was skeptical at first to publish my memoir “Beans To Means” with IUniverse, not because of the reviews but I was afraid that my book will be denied. The people who worked on my book were so patient and had an excellent attitude despite the pressure holding on to my almost-not published book because of some issues. Thank you all, you know who you are. My people from the Philippines whom I entrusted this book. I understand the adversities, the time difference, the weather along your friendly nature to pursue regardless how stressful this was at the very beginning. Kudos! Love you all! From the bottom of my heart and hypothalamus. Sincerely, Melvin Lumauod RN, BSN

iUniverse helped a great deal to get my first book published. The staff was friendly and knowledgeable, explaining each step. There were only a few problems they resolved quickly due to my ignorance of the process. I will most likely use them again for my next book.

IUNIVERSE really came through for us. Excellent Work!

Overall, excellent service, and some items for publishing are a little pricey. And with COVID another dept. unable to run correctly with not enough communication.

I am a first time writer. Many things I did not know about the entire process. IUNIVERSE helped me through every step of the way without making me feel guilty for asking too many questions or getting impatient with me for getting “the next step” accomplished. They were very thorough and I felt it was MY project.

I published my first book with IUniverse and everyone I worked with was professional and helpful through each step of the process. The quality of the product was A+. Both hardcover and soft cover editions looked fantastic! I would recommend this publishing company to anyone who wants to make their story into an actual book!

I would give you a MINUS if that was possible. From the get go, I have experienced THE MOST unprofessional incompetence that I have ever known! Your design "team" is pathetic, communication with ANYONE there is nearly impossible, and nobody seems to READ anything I wrote them about. June 6th (3 wks before you sent the files to the printer) I TOLD and WROTE you had the wrong text on the back cover. Nobody paid attention and ran the damn WRONG back cover! It took me THREE WEEKS of calling, writing to your CEO, calling anyone who would listen to me that it was out there WRONG. It took THREE weeks and people were buying this book off Amazon with the text missing from the back cover. No ads have gone out, though I paid for them, and now I just want my ad money REFUNDED. You didn't provide the service so give me my money back! You have been REALLY GOOD selling me, upselling me I should say. But get anyone to help me? Not so easy. I followed what YOUR EDITOR told me to do with the manuscript, which then disqualified me from Quality Review and Proofreading - which I paid extra for! In lieu of a refund that money was put toward my marketing package. Since the marketing has NOT been done, you owe me some money! Yes, I am angry, I am disappointed, I will NEVER use or recommend iUniverse. Sorry I missed the opportunity to tell you this in the survey but I was too mad to even answer it. YOU OWE ME MONEY for the marketing you didn't do. And I certainly hope to receive the refund as promptly as I paid YOU. No wonder you are red-lined on ALLI - too bad I didn't know that FIRST before I contacted you! It appears you are deserving of the red - which in case you don't know means AVOID-DO NOT USE THIS COMPANY. Message received - unfortunately for me thousands of dollars too late!