Great
It always does what its meant to do! Thanks x
By MarkW
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
575 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Apple is listed under Video & Sound.
Apple (itunes.com) has 575 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
575 approved reviews, newest moderated first
It always does what its meant to do! Thanks x
By MarkW
Easy to use, fair priced, and have amazing items to buy. Excellent customer services, lost some items and had to re-download within hours. Recommend to anyone, best customer service ever!!
By Heather
I like iTunes but it has got very expensive.
By Tom K.
I think the title speaks for its self. iTunes is the only place for me to download music!
By Ben
slows my computer down
By Gail H.
I find Itunes expensive for what it is, ostensibly a record store with few overheads. Very arrogant in their dealings with the public. IPad is a better set of people, although still overpriced.
By Daviejohn
Great selection of tunes- easily found and easily downloaded.I even found some obscure songs which i downloaded and the quality was excellent.
By Lyyde M.
Apple products are innovative, but I find itunes so much fun, (it may not be the cheapest but its legal). You can pick and choose what you want. Can't wait for ICloud.
By John G.