Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
83 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1976, ItsEasy Passport & Visa Services is a US Government registered passport and visa expediting company which has processed millions of passport and visa applications. For emergency passport or rush visa services, please contact our office 24 hours a day at 1-866-ITS-EASY. We specialize in securing expedited US passports and business and tourist visas for US citizens or non-US citizens residing in the United States of America. Based in New York City with retail service centers in Boston, Washington, DC, Houston, Los Angeles and Denver and with additional passport and visa processing centers located in key cities, ItsEasy is one of the largest and most established names in the business. We provide easy to understand passport and visa overviews, instructions and forms as well as technology including real time order tracking, on-line chat services, automated email updating, fully dynamic web site feeding off the most up-to-date requirement changes and the highest levels of digital security available. ItsEasy has a dedicated team of specialist ready to assist you and provide the industries only true 24/7 call center.
ItsEasy Passport & Visa Services (itseasy.com) has 83 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 71 reviews with 5 stars · Clear filters
I feel somewhat at a loss when facing the prospect of applying for a visa and It's Easy really does make it easy. I had questions while filling out the online application for India and I was able to reach someone by phone very quickly each time I got stuck and they were able to easily answer my questions. I kept getting emails about the progress of my application and it was done more quickly than estimated.
By Paulette S.
We found this service to easy to use and cost effective. They delivered our India Visas ahead of schedule.
By Robert H.
Over the past several years I have been a regular user of the IEP service for me and all my family. The experience is always the same: outstanding!!. It's not just the quality and value of the service but also the way it's deliver. I use the Boston office where Michelle inspires so much confidence, you know you are in good hands and it never fails. Can't find enough adjectives to praise the service and the people delivering it.
By Jose H.
This is the second time I used the service and both times, it was truly Easy. Would absolutely recommend the company to anyone looking for a Visa or Passport service / process.
By Jeff Z.
I was so glad to read an online description of ItsEasy Services as I'd become frustrated that the local consulate used Portuguese text on their website to describe the VISA process through their office. I had to make an unexpected trip to Sao Paulo and I had never needed a VISA before.
By Gail D.
Very professionally done and quick. I received my Indian visa in about 2 weeks after dropping off the documents at ItsEasy. I also appreciated getting notifications about where we were in the whole process. I fully recommend this place to anyone.
By Eric L.
Its Easy is an awesome service. They handle all of our business visitor visas for India, China, and Singapore. They do an awesome job. Whenever, I have a question, I just reach out over chat and get it answered within a few minutes. Everything always runs smoothly with their service.
By Tower Research Capital L.
The name says it all! ItsEasy is such an easy and effective way to apply for tourist Visas. I would highly recommend them and am so appreciative for all their help. For those that do not want to deal with working directly with a Consulate, ItsEasy is the best way to address your passport/visa needs!
By KCN
