Amazing support
I didn’t receive a piece when I got my order, and they immediately responded to my issue and had it taken care of in minutes. Delivery date was accurate! And very much enjoying my new pieces💜
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's 4:20 Somewhere, the best online head shop and smoke shop - Buy bongs, water pipes, dab rigs & accs. Free same day discreet shipping, No BS customer service and low price+ guarantee.
It's 4:20 Somewhere Online Head Shop (its420somewhere.com) has 350 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 319 reviews with 5 stars · Clear filters
I didn’t receive a piece when I got my order, and they immediately responded to my issue and had it taken care of in minutes. Delivery date was accurate! And very much enjoying my new pieces💜
By customer
Quick email communication and unparalleled customer service. Fast shipping and safe well packed. Will be buying again
By ADAM H.
My bee bubbler came with a crack on the dripping honey, but I contacted customer service and Steve got Empire to send me a new piece really quickly since they were out of stock. Awesome customer service from this shop, wasn't sure which site to go with originally for my bee piece but I'm glad I chose these guys.
By Alexander M.
Well designed website, fair prices, fast shipping, and good customer service!
By Kiel G.
The piece I ordered was cracked I reached out to them via email and haven't heard back. I would like to add that Steve worked with me for 4 days to correct this and I would like to thank him for doing so you have made a customer for life 😎
By Ray P.
Response from It's 4:20 Somewhere Online Head Shop· Mar 28, 2023
Hi Ray, glad we were able to get this straightened out for you. We truly appreciate your business. Thank you again, Steve
Fast Shipping. Great Service. Will buy from again.
By customer
Was all good.
By customer
Website was easy to navigate and I found the product I wanted easily. Shipping was fast and easily tracked. Stoked!!!!
By Christian