Excellent
We were treated with respect, very clean and safe.
By Gigi
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 349 reviews with 5 stars · Clear filters
We were treated with respect, very clean and safe.
By Gigi
called me after I made the reservation online, did what they said they would saved me the space I reserved
By Michael D.
Came in and with in a few questions answered I rented a 10x10 a/c unit
By vincent de R.
We showed up unannounced, late on a Sunday afternoon and Darlene was incredibly helpful. We had never rented a storage unit before but I would definitely recommend this place to others.
By P G.
With each call we received a different rate- ridiculous! The in store personnel had excellent customer service skills!
By Bob Q.
Darlene was very informative & knowledgeable in presenting your product line & prices. A very positive experience!
By Karen K.
Great customer service.
By Patricia P.
Guy was cool and he rides.
By Anthony C.