Convenient
Ok place to store items you do not want to get rid of.
By Gyneshia
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 50 reviews with 4 stars · Clear filters
Ok place to store items you do not want to get rid of.
By Gyneshia
We had a few bumps, but they took care of it quickly and cheerfully. One issue - no one ever seems to be around to answer the phone.
By Karrie
If you need a storage place this is the place to go. Great, friendly staff and very accommodating to my needs. I highly recommend using Istorage in Washington Twp.
By Kelli
Excellent customer service and size was perfect but the signs are a little confusing when trying to find the unit the first couple times.
By Jason
good customer service
By Shiji
The staff were ready helpful and the establishment was nice and clean
By II
I rented a unit to store boxes while my house is on the market. I used this same facility with a prior owner for 5 years. I-Storage purchased the facility and has made great improvements the facility. Staff is also very friendly.
By Karen
It would be much better not to have to pay 25 a month extra to get in later I really need access up to mid night. Thank u
By PETER P.