Great place
Professional, respectful, and clean
By JESSICA
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 349 reviews with 5 stars · Clear filters
Professional, respectful, and clean
By JESSICA
MS. MORREALE WAS JUST TERRIFC. SO FREINDLY AND HELPFUL.
By John
Very good service and very helpful staff.
By Rafael
Please let me share with you the experience I had working with Richard at your Brandon site. He is remarkable, attentive and thorough. There were issues with the computer system and he just kept working at it and calling for help until he got it to work....all the while making sure that I was not put out by the time it took to get the job done. You have a great employee there. Hope to work with him for years to come.
By Peggie/Faces of C.
Very good customer service.
By Teresa
We are moving to Gateway Florida and rented a 10x10 storage unit. The staff was extremely helpful and professional. The facility is clean, new, has easy access and meets our needs.
By John
Just rented two units from Sabrina/Selena in Washington Township. Those girls are the bomb, They are the absolute best!!!!! They couldn't have done more for me and my family's needs. Give them a raise please!!!!!
By Donna C.
We werr very pleased with istorage...the rates were great and we felt our stuff was safe
By David