Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
iStorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 349 reviews with 5 stars · Clear filters
Judy is always helpful and friendly no matter what I need. If I need a statis on my account it is never a problem. What ever my needs are they are always met. I miss seeing Cheryl as she was always friendly and helpful as well.
By Alice
I have used iStorage SEVERAL times in the past. Each time they have been just as personable and helpful as ever. I would continue to use them in the future whenever needed. EXCELENTE! E. Perez was such an asset! Don't even consider getting rid of her! She's a gem.
By Hope
Thanks for the use of the truck.
By Michael
The store manager was very astute in the performance of his assigned duties, and was sincerely communicative. I would recommend your business to anyone in search of a quality storage rental unit. Respectfully, Larry
By Larry
I meet Tereasa. She was very pleasant and helpful. Made you feel at home. She walked me through all the paperwork & showed me where my unit was.
By Connie
Extremely helpful and friendly.
By Jennifer
As a first time renting a unit here I am a very happy and the office people are great and helpful people.
By Luis
Susan was a joy to deal with. The storage unit is very clean and easy to access.
By Suzette
