Rate increases
I've been with IStorage for two years. My rate has increased three times. It's not worth the cost.
By Jack
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
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iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 20 reviews with 3 stars · Clear filters
I've been with IStorage for two years. My rate has increased three times. It's not worth the cost.
By Jack
I don't like that the price went up. I don't see a reason for it. Nothing has improved or changed in my unit.
By Angelica
We felt like our trailer was in a secure place but when we were advised that our $35.00 a month space rent was going up $50.00 we decided to relocate our trailer to another place. Obviously long term customer is not what I storage wants.
By janine
MY ONLY PROBLEM IS THE PRICE THAT I AM PAYING FOR A FIVE BY TEN UNIT. IF I WAS TO MOVE TO PENNSYLVANIA ( WHERE I AM NOW LIVING ) I WOULD SAVE A TOTAL OF 98 DOLLARS A MONTH..
By JOHN DENNIS M.