Great customer service and clean
I liked how dibbi explain everything and showed us the difference in sizes so that we would choosing the one for us
By Deiadra G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 349 reviews with 5 stars · Clear filters
I liked how dibbi explain everything and showed us the difference in sizes so that we would choosing the one for us
By Deiadra G.
We needed help in the storage of some of our household goods while we were in the process of moving into our new home. Being new to the area we depended on word of mouth suggestions. I Storage made the short list and one visit and a tour of the site was all it took. A very good operation and a very clean place. The staff were helpful in all respects.
By Perry W.
As a returning customer it was great to do business with Mary at the Aston facility. Mary was very knowledgeable and was able to answer my questions and provided excellent customer service.
By Cecile H.
We only moved into our storage unit a couple of weeks ago, but the experience thus far has been terrific. Customer service is outstanding - very helpful and cheerful.
By N H.
I found out about Istorage about 10 months ago. I needed another storage space for a family member so I will continue to use this company. I did not want to travel far for a facility, so this works out fine. Very satisfied with the service and units that I have.
By Yvette Marie N.
They answer all your questions, they seem very thorough, but the day after getting a unit I went to place some items in and the gate was up and in disrepair. Great 1st impression. The next day it was repaired, working again, I was relieved.
By Barbara
The staff made the rental experience second to none. Up front with costs, no hassles. Easy to get started and didn't even have to make a second trip for some of the supplies I needed. Unit was spotless which was a pleasant surprise. Well done guys.
By D. A.
The staff were friendly and quick to get my temp controlled storage unit. I would recommend this location.
By DR