Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
iStorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 349 reviews with 5 stars · Clear filters
The Staff at iStorage Howell NJ is excellent. Each person separately provides caring service. The grounds are well kept, and the location is on a major state highway near to a major interstate highway. For me, this facility sets the ideal storage facility bar high.
By Peter T.
I highly recommend i storage comparable rates with other storage facilities but i storage in crystal river has excellent security the place is kept up nice and most of all mr. Ray and his staff are the best !!
By Donnie C.
Excellent knowledgeable staff, reasonable rates for boat storage. Facilitie has a very safe gated storage. Video surveillance all over. They air up your tires upon your Rv or boat coming out of the srorage facility. Free wash station. Very nice place to store something valuable to you.
By Customer
I was presented by very friendly staff when scheduling my storage unit. I also found a great deal online for 2 free months, which made the unit extremely affordable. This place is awesome and very close to my location.
By Eric S.
We shopped around online and this place had the best deals. Reserved a spot online, had no trouble getting in contact with a representative over the phone, and even received a couple of follow-up calls to ensure that I had been helped. Got to the facility, and the guy working there was great. Very nice, very personable, and very helpful. He got us a nice storage unit and cleaned it up for us immediately. Units are nice, and so far I have had no problems with mine. Overall I've had a great experience!
By Chelsea
i would recomend you! thanks
By Dennis C.
This storage unit is climate controlled, clean, affordable, monitored and gated. Debee at front desk was very friendly, she explained all options, showed me the unit and discussed contract terms. Overall I'm very satisfied. Only downside is having one elevator per building which increases wait time especially if others are moving at the same time.
By Adam G.
Manager Mimi was excellent. She helped me find the right storage. Facility was clean and neat. Could not have been better!
By Tricia G.
