Good place to store
Very easy to get started. Check in was quick and easy.
By Tim M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 50 reviews with 4 stars · Clear filters
Very easy to get started. Check in was quick and easy.
By Tim M.
Mark is an excellent Customer Service Rep, very knowledgeable. I had a great time talking with him. Susie D. Wilson iStorage Customer
By Susie W.
Friendly and helpful staff!
By Jason G.
Nice compound, worth the convenience
By Kyle F.
Great prices and good customer service!
By MR. W.
I was treated well. A very pleasant welcome, informative, and answered all my questions. There was a mix-up with the call center and the manager, got on the phone to talk with the head person, and he handled the situation as it should have been handled. He took care of me, the customer. I can easily say I enjoyed myself while I was there. The conversation we had while getting things setup was pleasant. This is the way it should be with every experience even if there is a mix-up it should be handled with ease. My move has been stressful due to things out of the ordinary happening. This experience was what I needed it to be, pleasant, worry-free, and the feeling of being taken care of felt really good. That does not happen often any more. Thank you iStorage. I would come back to you in the future, if needed, and I would speak well of you to others that they might share the same experience I had.
By SHARON
Very friendly and professional, good value and delivered what they promised.
By Frank
Very helpful.
By Kurt B.