Great service
Ann was extremely helpful and professional made it easy for us.
By Pamela
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
509 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.
iStorage (istorage.com) has 509 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 349 reviews with 5 stars · Clear filters
Ann was extremely helpful and professional made it easy for us.
By Pamela
The two times we visited then signed the contract, we had excellent service with Ace and Sheelen! Very efficient!
By Debbie R.
Friendly staff clean safe would recommend reasonable pricing
By Salvatore D.
I had less then 24hours yo move and 27$ to my name and they worked with me THANKS YOU GUYS
By Lashonda Ravenell& K.
Most helpful from the first phone call to inquire through delivery of furniture and household items. Clean, well lit, and secure.
By barbara
The costumer service is very polite and helpful they figured out exactly what size i needed with a lot of patience i made the right choice by picking istorage thank you
By Liz R.
agent was very helpful and service was excellent.
By Leo B.
I am pretty persnickety about where I choose to keep my stuff. My fiance and I had an apartment fire and we have been looking for an apartment since, yet in the interim, we needed to store our items somewhere. Right now, I'm staying in Mickleton and could have easily found a unit probably within walking distance to my location, but I passed them up either because the neighborhood looked rough, the prices were too high, or the reviews were lacking. I chose iStorage because it's Google reviews were good, the pricing was low-mid range (and anyone who knows pricing knows you don't want the cheapest cuz you get what you pay for, but you DO want competitive pricing, which this facility provides,) and the staff seemed very friendly. I seriously spent about 2 weeks finding the right place. The gentlemen who helped me sign my lease was VERY courteous, personable, professional, and helpful. I am very happy with my experience here thus far and 10/10 would recommend to anyone else.
By Darcie B.