Poor quality leads, still charging subscription after deleted account
Quality of leads really not good. Only provider that I've bought leads from and been cussed out on the phone when calling the lead. These leads are not Inbound hot leads. I deleted my profile and removed my account but I am still being charged $200 per month. The only reason Im not leaving a 1 start review is Ron had good response rate and customer service. Lets see if he will make the charge correct.
By Patrick
Response from iSpeedToLead.com & DealSpeed.co· Sep 16, 2025
Hi Patrick — thank you for the candid feedback, and I’m truly sorry for the frustration here. On the billing piece: deleting an account doesn’t automatically cancel a subscription (it has to be canceled first, then the account can be removed), which is why the renewal went through. That’s on us to make clearer. To make this right, we’ve already refunded the $200 charge and closed the subscription so there won’t be any further renewals. I also hear you on lead quality and the experience you had on a call—that’s not the outcome we want. If you’re open to it, I’m happy to review your buy box and markets together to ensure you only see leads that fit your criteria. Thank you for the kind words about Ron, and again, apologies for the hassle. If you need anything else, please reach me directly and I’ll jump on it. — Serhii, Support Team Lead, iSpeedToLead