Excellent customer service
Excellent customer service
By Sagar L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
53 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose built for People Heroes™, isolved gives HR, payroll and benefits leaders the tools and insights to streamline operations and deliver employee experiences that matter. isolved People Cloud™ is a unified, modular platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, workforce management and talent management within a single platform. Built on a legacy of 40 years in the market, isolved is trusted by more than 200,000 employers and used by 9 million U.S. employees, representing about one in 20 American workers. Visit www.isolvedhcm.com
isolved (isolvedhcm.com) has 53 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 14 reviews with 5 stars · Clear filters
Excellent customer service
By Sagar L.
My experience using isolved's Payroll and Onboarding products spans over the past 10 years. They are truly an amazing company to work with. Their payroll product alone has saved us so much time and money with processing payroll each week. Their Onboarding product has streamlined our new hire process eliminating manual data entry errors. Customer service is the absolute best. They are very knowledgeable, professional and thorough.
By Tanya M.
Ease of implementing new clients on the isolved application, Robust services we can now offer our clients. Product updates keep us in compliance and provide enhanced user experience
By Will
isolved is an easy to use platform that can be customized to meet the organizations needs. The service was great and the implementation was seamless. The employee experience is simple to use.
By Victoria L.
Isolved is always going above and beyond trying to simplify our tasks.
By Nicole
Extremely great customer support.
By Lisa C.
I have been using isolved for five years now, and I truly appreciate how attentive and responsive their customer support team is whenever an issue arises. They are always willing to help and make sure any questions or concerns are addressed in a timely manner
By Mackenzie C.
isolved’s customer service is great! Whenever I need a quick response, I use the SAM support chat, and it always responds quickly and gets me the help I need.
By Gianna L.