I ordered the wrong product
I ordered the wrong product. I was told I would get a refund, so I ordered the right one again afterwards. After a month, I still haven't received a refund. Be careful you will not get any refunds!!!
By Manuel
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
20 reviews
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The International Information System Security Certification Consortium, or², is a non-profit organization which specializes in training and certifications for cybersecurity professionals.
ISC2.org (isc2.org) has 20 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
20 approved reviews, newest moderated first
I ordered the wrong product. I was told I would get a refund, so I ordered the right one again afterwards. After a month, I still haven't received a refund. Be careful you will not get any refunds!!!
By Manuel
Very bad and lousy customer service. They would not return calls after many voice mails or even email.
By TC
After subscription for the free CC certification, they spam you many times a week, no "unsubscribe" link appears in their emails, the customer support can't do anything about that, postpone my account deletion again and again. Maybe it's legal in USA but in Europe we have the GDPR, so this behavior is by definition illegal
By Franck R.
Recently completed the Certified in Cybersecurity course and thought it was great for a freebie. Recommended to a few pals but have just seen the exam is no longer free, so I marked you down a star.
By Chris