Internal Revenue ServiceReviews of irs.gov

Called again, the 1040#, just to get through to someone who was clearly already laughing at my situation. She then tells me to hold while she transfers me to a automated line where my question can not be handled at this time, then hung up on. I give up.

If i could give negative zero -5 stars i would. This business is terrible and its the epicenter of the governments greed jar. Its horrible that the leaders for this business cant figure things out. I am one of the millions out there waiting on my tax return. Ive paid my dues in time every year. its fair to get mine. god forbid i am late or they find a that i was a dollar off they would take that in a heartbeat and charge you for it. We the people plead to get this issue situated ASAP!

The IRS is basically full of it. Still haven't received my taxes and when I call they say it's there but no idea when I'll see it. Pretty sure they got theirs but so many ppl needing and just wanting what's theirs. IRS so quick to take money from the ppl but takes forever to give the ppl theirs. Ppl suffering out here and they don't care.

To register with the IRS I mean with the criminals you need to provide a credit card , Meaning everyone must have a credit card to excess your IRS account . This is double crime against Americans people , stealing their money plus forcing them to get a credit card from another criminal financial institute ,you will end up by being double slave

IRS not even taking phone calls. Can't even make an appt at local office. Service is just plain awful and there's no accountability

My son needed to confirm his identity for his stimulus check . After literally weeks of trying to call the number provided, we finally made an apt.we had to call and cancel the apt and the super nice lady said she could confirm the identity over phone. I had left his taxes at home so I could not provide the info.she says call THIS number back when you have the taxes and we can help. 1 week later we call same number.40 minutes on hold a super RUDE guy answered and said this was the wrong number to verify identity. I say but she told us this number and I said she made notes in the system.he said well she was wrong. I said can u look at the notes? He said no because it doesnt matter it's the wrong number then he said what was her name? I said if ud look at the notes you'd see. He hung up on us!! So then we call the right number, on hold for 1 hour and gave up. Wth is wrong with these people????

ZERO STARS. WHAT A JOKE. 3HRS ON HOLD AND GET DISCONNECTED. 2.5 HRS ON HOLD...2 HRS ON HOLD...DISCONNECTED. FINALLY ANSWER, THEY ASK 20 QUESTIONS TO VERIFY WHO YOU ARE, AND TELL YOU THAT THEY CANNOT VERIFY ME AND HANGUP. IRS website is pathetic, states one needs to setup an account to review returns,checks etc...and will not allow you to set up an account. Garbage pure Garbage

The IRS keeps processing things out of order and saying I owe money when infactthey owe me money. They have not processed my 2017 taxes properly which resulted in me owing 11k which was due immediately. An IRS tax preper redid them and now the IRS owes me 7k but is now saying I owe for 2020. How convenient. I called in to discuss it and the hold time was hours. After waiting an u reasonable amount of time the customer rep was rude, unhelpful and then transfered me because I wouldn't shut up. Well after holding for 2 hours and the IRS jerking me around I'm not going to shut up. She told me to just wait for them to process my return but they want 2k immediately. The biggest messed up part of it is that I'm poor. I have no money. I never have. I own nothing. I have no way to pay.