Great Customer Service, trust worthy
I bought a men's necklace, the family crest. I wanted both my family name and my mother's maiden name on either side. It turned out great.
By Brian
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
416 reviews
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Irishop.com: Irish Gifts Products, Clothing, Jewelry & More Online.
IrishShop.com (irishshop.com) has 416 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
416 approved reviews, newest moderated first
I bought a men's necklace, the family crest. I wanted both my family name and my mother's maiden name on either side. It turned out great.
By Brian
The purchase was received as expected in great condition. Very happy with the product
By Barbara D.
I had a very pleasing experience dealing with IrishShop.com. I was having a problem viewing the item I wanted and it was late in the sale date available. Customer service was able to fix my problem and extended the sale date for me to place my order. Also I couldn't be happier with the product that I purchased.
By Billy B.
It was a great experience . In fact they called from Dublin to confirm the personalization on our plaque. They went above & beyond to make our order a pleasant experience & I would definitely order from them again . Gerrieann Murray
By Gerrieann M.
Customer service was good when placing the order but I ordered two rings, exactly the same to make a ring guard out of my mom's engagement ring after she passed. The rings weren't identical in the way that the craftmanship on one was not as good as the other. I can only tell myself and others that they were "handmade" instead of machine made and that is why they are different. I don't want to go to the hassle of returning them to Ireland so I will keep them and not dwell on the faulty ring. I like the fact that they are actually from Ireland because we are Irish, just wish quality control had looked at them a little closer before shipping.
By Janet
The earrings are beautiful. I gave them to my mom as a gift. She lost the back to one almost immediately, so she called to see about getting a replacement. The service response was so friendly and quick - they're shipping another to her.
By Rebecca A.
Very helpful in an error i made with ordering my sweatshirt and pendant. They contacted me and made me aware of this before processing my order. Thank u David
By Philomena K.
Great experience, everything I ordered (jewelry) looks great, have gotten several compliments already, I will be ordering again, highly recommend Irishshop
By sally