IpsosReviews of ipsos.com

Ever since the restructuring of the website many rewards have disappeared. I used to save up 10.1k points each year to redeem a Dan Murphys $100 gift card for Christmas drinks. No longer offered. Only a $20 "eGift card" is offered now, whatever that is, for 2k points. I can afford 5 of them, but i am concerned that if i redeem them now, they may expire before i need them in 6 months unlike a proper gift card. The website does seem a bit better and i do like how i can complete all surveys all in one session and then my total points for all of them are awarded at the end.

Please avoid this website if you can! Ever since they restructured their website, not only have certain rewards disappeared, but the rewards they do send are invalid I remember contacting them in December 2021, when I could not request amazon vouchers, that were clearly displayed as available rewards Instead of them to say they no longer offer them, they said it was a 'temporary technical error' only after doing a google search did I find out they had reduced their available rewards In addition to this, not only are the surveys not worth doing, they spam your inbox with these surveys and you cannot opt out! Anyway, as a result of all this, I closed my account and redeemed what I could which was a £5 worth of points, for a google play voucher. I actually forfeited the remaining points, as I had just under £10 worth of points This was in December 2021, however since then I have had difficulties redeeming this reward online, as I keep getting 'Fix gift card error “We need more info to redeem your gift card. Send us details' After sending several screen shots of this, they still insisted the voucher was valid Finally in April this year, they said they will send it in the post and it will arrive in a week, however nothing arrived So I contacted them again, this month May, and they say there was a delay and to allow another week! Thank goodness, I have closed my account as I will never use again! Update: After contacting them one more time, finally received a working voucher!

An update Ipsos have corrected the problem and returned the point for the invalid e voucher. Thank you. This is something that has happened for the first time, i was with i-say for years. It looks like ipsos replies are just computer generated as I have sent 6!!! message to ipsos yesterday on their website and they do not reply. So the reply to my previous review on here was pointless and unhelpful. It seem you are sending used E gift card quite often as seen in the reviews.

I had the same problem with Woolworths $20 eGift Card - four numbers missing and I went on the Woolworths online Gift card site and chatted online and found out that the final 13 numbers of the online card are the numbers for the in-store card. Hope this helps Michelle.

Got this email responding to why they would't give me my voucher "We have been reviewing our clients’ research requirements and, unfortunately, your member profile is no longer suitable for our needs. Consequently, your account was terminated, and no other survey invitations have been sent to you. Please also note that we reserve the right to cancel a membership without warning or having to justify the decision afterwards, according to our terms and conditions, which you agreed to when you joined our panel." Had 510 point which they won't honour. Please avoid this survey website, they'll cancel your account when trying to get what you're owed.

I have applied for and received a $20 Wish gift card, it turned up straight away. The only problem was there are 3 numbers missing off the redeem code. I have emailed them straight away. Haven't heard anything yet. Will keep you informed. (I wasn't aware it was possible for numbers to missing). (Update) I received an email very shortly after posting this review. The problem was fixed straight away. Was very happy with customer support 👍

Zum Verzweifeln Die Umfrage war am 21.04.2022. Hier meine E-Mail an Ipsos,eine von sehr vielen, mit der selben Antwort. Wieso erhalte ich Einladungen zu Umfragen per E-Mail wenn die nicht verfügbar sind, obwohl ich ZEITNAH den Link aufrufe? Und das seit der Umstellung im November 2021 !!!! Hallo, vielen Dank für Ihre E-Mail Wir entschuldigen uns für die Unannehmlichkeiten! Leider waren keine Umfragen verfügbar, als Sie den Link abgerufen haben. -- Mit freundlichen Grüßen, Ipsos iSay Support-Team Liebes Team, seit Ihrer Umstellung letztes Jahr erhalte ich bei über 90% der aufgerufenen Umfragen folgende Fehlermeldung: Entschuldigung! Diese Umfrage steht derzeit nicht zur Verfügung, entweder weil die Teilnehmerquote erreicht ist oder weil ein technisches Problem vorliegt. Das Projektteam wurde entsprechend benachrichtigt, somit gibt es für Sie nichts weiter zu tun. Sie können später oder bei Erhalt der Erinnerung erneut versuchen, die Umfrage aufzurufen. [4012] Dies ist auch bei dieser Umfrage heute früh aufgetreten. Ich habe Sie mehrfach auf dieses Problem hingewiesen und Sie haben mir mit der Weiterleitung an die zuständige Abteilung geantwortet. Aber seit Monaten ist keine Lösung erkenntlich. Könnten Sie BITTE sich um die Lösung dieses Problems bemühen? Es wäre schön wenn ich an Umfragen regelmäßig teilnehmen könnte, auch dass keine Fehlermeldung DIE UMFRAGE HAT NICHT ZU IHNEN GEPASST angezeigt wird, ohne dass überhaupt eine einzige Frage vorher gestellt wurde. Ich wäre sehr froh wenn ich, wie früher, die Umfragen erhalte und ohne Fehlermeldungen beantworten kann und dafür eine Vergütung erhalte. Vielen Dank. mit freundlichen Grüßen

Done a fair few surveys starting around February this year, I've had £15 in M&S vouchers and £110 for Amazon. Amazon one took a fair few weeks to come through but went straight onto account when put in, M&S ones come through same time as you redeem them. So easy to use in store too!