Quickly answered questions with a right…
Quickly answered questions with a right to the point answers and no sales pitch. I appreciate that.
By Joseph L.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
676 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 470 reviews with 5 stars · Clear filters
Quickly answered questions with a right to the point answers and no sales pitch. I appreciate that.
By Joseph L.
Love my titan bottle . I must say this company has the best costumer service I have ever dealt with ever ! I should be a spoke person for this company lol . What a difference this makes with my inflammation. And sleeping so much better as well . If you are skeptical just try it ! You will not regret it ! I bragged about it so much everyone in my family bought one !
By Cody S.
I received an IonBottle from my girlfriend. I love it. Just had an issue with a leak and contacted Support. After we tried a fix, the issue was still there. Franz and his team contacted me promptly and issued me a new replacement bottle. Excellent communication and service!! Thanks, again!
By Michael S.
Without any resistance from the customer support team I was able to get a replacement for my hydrogen bottle I recently bought that was having some glitches.
By Eric C.
Had an issue and was able to geta replacement pretty quick. The product is great and the company responsive. I am a happy customer
By Chris H.
Customer service is important to me and I feel there is far to little of it today. This company is an example of GREAT customer service, however. I received the Ion Pro bottle recently. It had a defective seal that leaked water into the base unit upon first use. I emailed the company with the issue. A couple of communications back and forth and I had a new Pro bottle being shipped to me right away! Thank you!
By rdl
Amazing customer service. Love everything about this product. Will definitely do business here again.
By Christina R.
I ordered my first ever bottle, used it daily for two months without issues. I did notice shipping took awhile, but after contacting the company I learned they were a small company and working to stay caught up. Recently, I dropped my bottle and accidentally broke the glass. I contacted customer service to see if they would sell me a new glass, they were responsive and ultimately, replaced my entire bottle for free. There are a lot of complaints on here, I just have to say it's nice to actually talk to a real person in the US and know you're working with a small, local company. Thank you and I definitely recommend.
By Cody W.