Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
676 reviews
ionbottles.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 470 reviews with 5 stars · Clear filters
Accidentally broke the lid to my bottle and reached out to customer service about buying a new lid. Customer service replaced the whole bottle. Excellent customer service and have enjoyed the product.
By Christopher G.
Although I haven't had an opportunity yet to use my Ion bottle and evaluate how it has benefited my health, the help I received from customer service has been wonderful. I had to contact customer service when I had a problem with my order. Within minutes of emailing them I received a response, and they quickly let me know they are sending out a replacement item. The very next day I received another message saying they were preparing to ship. The person was very nice and worked quickly to help me. I'm putting the Ion bottles on my list for future gifts. Highly recommend this company.
By Mary H.
Very great product. Also i want to give the service lots of respect! I always had good contact with the company! I am from belgium en never had troubles with anything. Thank you!
By Jarne B.
Ion Bottles are amazing and definitely a game-changer for my life! They really work, I use mine everyday and I never leave home without it!! Awesome company and definitely recommend Ion Bottles.
By Andrew H.
Good product, shipping mediocre, also the BOGO doesn't work and they won't help me with it. Ugh. Product works well and that is a big plus. I do like it. The shipping wasn't the best experience as the product arrived two days after it was supposedly delivered. I've been trying to use the advertised BOGO50 offer since I bought the first one and the code never works. I have an inquiry into the company but no results yet. I'm hopeful that they will respond and help me with the BOGO offer they advertise but that is not yet the case. **UPDATE** After communicating with Franz in customer service, he was able to help me with both shipping and getting my BOGO50 offer. So, in the end, customer service came through. Apprecaite the help Franz!!
By Dave
I understand things happen, stuff breaks I really appreciate the timely response and great experience took very little effort to get a new bottle sent out to me. I highly recommend ion water bottles and will be a returning customer and will recommend them to anyone looking for a great product. Thank you Franz B
By Travis T.
Thank you Franz! I had a couple questions regarding the ionBottle and Franz was quick to answer within minutes! Great customer service!
By Annis W.
Customer service went out of their way to help me order a second bottle at 50% off. I wanted to wait and check the quality before I ordered a second bottle which they are sending to my nephew who is battling cancer. The quality of the bottle is excellent and I’m really pleased with the results.
By Price R.
