Great Customer Service
ionbottles.com has stood by the ionbottles warranty including the immediate replacement upon notifying them I had a concern. Customer service is in par with the excellent product support!
By Orlando
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
676 reviews
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Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 470 reviews with 5 stars · Clear filters
ionbottles.com has stood by the ionbottles warranty including the immediate replacement upon notifying them I had a concern. Customer service is in par with the excellent product support!
By Orlando
My adult son get cyclic vomiting once or twice a year, which requires IV therapy and meditations. He’s even been hospitalized. It started about a week ago with his first episode of vomiting (he had been using the ion bottle for a couple of days at that point). I told him to immediately start using the nasal cannula, which he did several times for about 20 minutes each. Although he was still nauseous, he did not vomit and continued for the next 3 days using the nasal cannula. The vomiting typically lasts about three to four days, however, this episode never developed to the cyclic vomiting. He’s fine now. I believe it was breathing the hydrogen that saved him. Thank you.
By Consumer
I appreciate the customer service. Using Ion Bottles have made a difference in my health.
By BRIAN G.
My first pitcher was defective after some time. They looked up my order and sent me a replacement. I tried cleaning and doing as instructed, but the first one kept having a terrible after taste. Great response and communication!
By Gabrielle F.
Franz was very diligent in helping me with my concern. Excellent service.
By Isayra
The Ion Bottle has been great for me and I have definitely noticed the difference. I needed some assistance from Franz and he made my process quick and seamless. Very helpful guy from a great company.
By Trip
Support from the customer service team was exemplary. Franz clearly communicated steps of the process and followed through with each one. Difficulties were resolved within 3 business days.
By Magdalena W.
This American company in Oregon makes an incredible product and the customer service is beyond amazing.
By Karen