ionbottles.comReviews of ionbottles.com

I had an issue with my Atom Ion Bottle, so I contacted Customer Care. Andreah L responded right away. With the professional help from Andreah L and Franz B, my issue has been resolved. Both Andreah and Franz made me feel like a valued customer. Plus, I love my Atom Ion Bottle.

Had to replace a bottle that wasn't working, they did a great job of telling what I had to do, and then replacing it without hassle

Great product and excellent customer service. Shipped out a replacement right away.

Impressive customer service!! I purchased the pitcher a few years ago and when I have used it consistantly I notice feeling more energised. The pitcher holds a lot of water and is great for multiple people to use at home but Im a single person and it hasn't been convenient to stay consistant. The last time I went to use it, it didnt seem to be producing as much bubbles so I emailed customer service for advice. Even though its been years since I purchased the pitcher they offered to send me a replacement!! I opted to exchange it for the Pro bottle and Im excited to start using it daily!

Ionbottles has truly set a high standard in both product quality and customer service. Their bottles are not only stylish and functional but also designed with innovative features. I've been impressed by the durability and sleek design, making it a great companion for both workouts and daily hydration. What stands out the most, however, is their exceptional customer service. The team is responsive, friendly, and genuinely eager to help with any inquiries or issues. They go above and beyond to ensure customer satisfaction, making the entire shopping experience pleasant and hassle-free. I highly recommend Ionbottles for anyone looking for top-notch hydration solutions and outstanding support!

I have only recently read about the benefits of drinking Hydrogen Water, so decided to by 2 of IonBottles Pro Bottles. The company although based in Oregon USA, quickly dispatched my bottles to me and they arrived in less than a week. I did have to pay £15.00 shipping costs, but that is only to be expected and was quite reasonable I thought. I have only had the bottles a few days, so cannot tell yet what difference drinking Hydrogen water may make to my health. What I can say is that the bottles themselves, although quite expensive, are of excellent quality and their after sales customer service is exceptionally good. I would certainly not hesitate in purchasing any further products from them.

I reached out for a new/replacement Triton bottle only on a weekend and got an immediate response, it wasn't an item on their site but someone would reach out in the new week. Indeed Franz got backed to me about getting me a replacement and it's Wednesday and the replacement order has been processed. Surprisingly quick and efficient for an item "on the shelf". Thanks Franz for getting me drinking again.

Franz at Ion Bottles was absolutely amazing! So responsive with any of my questions on the process or how hydrogen water woks in general. This company is as legit as it gets and I'm so grateful for their fantastic customer service. I've been obsessed with my Ionbottle and highly recommend!