ionbottles.comReviews of ionbottles.com

I had a positive experience when I contacted them for assistance. They responded quickly and followed up with a second email, assigning a technician for support. The technician provided clear instructions on the next steps to resolve my issue.

I received my ion bottle but for some reason the seal started coming off the bottom of the bottle. I contacted the manufacturer and they sent me a replacement bottle and told me not to worry about sending back the defective one. They’re a very nice company to do business with.

We recently started having issues with our hydrogen bottle battery not holding a charge. I reached out and Franz was very helpful, quick to respond and friendly. They are sending me a replacement, free of charge. Thank you Franz for your excellent customer service and for resolving our issue so quickly. Service like this will keep us a customer for life!

I've always had great customer service experience. Prompt responses, any delay in response was usually on my end because the email would go into junk folder for no reason or I didn't check the email for a couple of days.

Great customer service. Had an issue and they resolved it quick and painlessly.

When first learning about IonBottles, I had a basic question about one of their products. (Tried to find the info online, but wasn’t finding it.) - I posed the question via their website, not expecting to hear back for a couple of days as it was the holiday weekend. - I was so surprised when Sherwin T. in Customer Care responded, answering my basic question with detail! (Greatly appreciated!) - TY, Sherwin!

I have had an exceptional experience! I received my bottle extremely quickly, even with Canada Post on strike. I am loving my bottle - I already feel more energized. I can't wait to see the positive changes!

Franz was very friendly and helpful. He demonstrated persistence until my issue was resolved. I appreciate his kindness, expertise, and diligence.