InvictaStoresReviews of invictastores.com

The watches were received in perfect condition. Some were for gifts and some for personal use. All surpassed the quality expected from the pictures, really great INVICTA watches!

Fast and reliable service. Great product too!

I've been ordering watches and some other things from Invicta since April 2025. At first they would ship within several days, as promised, but in the summer it got much worse. The longest wait so far is over 6 weeks for an order of several watches, and still not shipped. Since it takes the Fedex economy ground service they use 5 to 6 days, it would be over 7 weeks total wait, if they shipped today, but I'm not holding my breath. This is the longest time I ever waited for anything ordered from any US-based business, so congratulations go to Invicta. Sort of unacceptable, but there is an easy fix: stop buying if you don't like it. That said, so far I eventually received all I paid for, and that's a lot of items. They cancelled one watch, presumably out of stock, but I ordered it again after less than three weeks and received it, so they are a bit inconsistent. I don't know whether they have insufficient staff to ship on time, or they have shortages of merchandise or boxes. Sometimes they ship in different than original boxes, but I generally don't care too much about boxes. In summary, I'm not a kid as so many Invicta customers apparently are, so I'm not going to cry and scream in anger. There is always the perfect and the only reasonable solution available, which is to go somewhere else if you don't want to wait. I'm going to help them with the flood of orders by waiting until, I've received all my previous orders before I order again.

Two months and I'm still waiting for my order, they are criminals

Easy to order. Quality of merchandise

Ordered over a month ago haven’t gotten my order customer service sucks will never shop here again stay away people

I placed an order on 8/28/25. Standard shipping states order will be processed and shipped within 5 days. It is now 9/12/25 and my order has not shipped and I haven't received communication from Invictastores.com saying why or what the problem is. I'm pretty disappointed. This was a combo anniversary/ birthday gift from my wife, anniversary on 9/2 , 9/10 for my birthday. The site does not respond to emails and no one answers the phone.

Terrible store, do not buy online, what a friggin nightmare, purchased 2x watches, they withdrew my funds immediately, company states shipping in 1 business day for in stock items, after a week of no invoice or shipping details I contacted Invicta stores asking for an update, no response but found they had deposited the funds back into my account that same day, I sent an email through their site to query this and again no response, I then contacted the store to cancel the order, a week later (today) I find they have withdrawn the funds for a second time?! The worst customer service I have ever experienced, I have again requested they cancel the order but who knows what's going to happen from here. USELESS.