Love this platform
Love this platform. Hope the buyout doesn’t ruin it
By Eric
Response from RealPage IMS· Jan 8, 2020
Thank you for your review! We look forward to delivering top customer service and a cutting edge platform!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
42 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving real estate investment firms, Investor Management Services (IMS) is the leader in the investment management software space providing the only all-in-one platform. We enable our customers to better serve their investors while improving the efficiency of their firm. The IMS Platform includes an Investor Dashboard, Document Management and Sharing, Customer Relationship Management (CRM), and Waterfall Distribution Processing. Formore information, please visit www.imscre.com.
RealPage IMS (investormanagementservices.com) has 42 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
42 approved reviews, newest moderated first
Love this platform. Hope the buyout doesn’t ruin it
By Eric
Response from RealPage IMS· Jan 8, 2020
Thank you for your review! We look forward to delivering top customer service and a cutting edge platform!
So far my experience with IMS as a sponsor has been fantastic. The implementation process, driven by Hannah Prager, was straightforward and with her help I was able to get up and running in just a couple of days. In a week I went from kickoff meeting to opening my offering and being fully subscribed before the weekend was over. I will definitely recommend IMS to other sponsors going forward.
By Matthew P.
Response from RealPage IMS· Jan 8, 2020
Thank you for such a detailed review, we are thrilled to hear your experience with IMS has been successful!
Great investor tool!
By Robert K.
Response from RealPage IMS· Jan 8, 2020
Thank you for your review!
IMS has been more than accommodating. We have had a number of hiccups (on our side-of-the-house) and IMS has maintained pace with us. We have had a fantastic experience thus far.
By customer
Response from RealPage IMS· Nov 19, 2019
Thanks for sharing your feedback with us! We are thrilled to hear your experience has been great so far and we look forward to partnering with you in the future!
Very well planned implementation. The IMSU is a tremendous resource and help while implementing the platform. Overall a great platform and a great team behind it.
By new C.
Response from RealPage IMS· Oct 28, 2019
Thanks so much for your feedback about our onboarding process! We look forward to serving you as a customer and please let us know how we can be of assistance to you!
Hannah was amazing! She knew every answer and was very fast with her responses when I had questions. Love the platform, can't wait to start adding more deals and promote future deals through it.
By Nick
Response from RealPage IMS· Oct 21, 2019
Thanks so much for your review Nick! We are thrilled to hear your experience with Hannah was great and we look forward to working with you as you continue to promote deals on the platform!
TaQuila Wilson demonstrated extensive knowledge of Product
By Brian R.
Response from RealPage IMS· Oct 16, 2019
Thank you for your review, we are thrilled to hear your onboarding experience was great, led by TaQuila! Please let us know how we can continue to support you!
Amazing support and very responsive!!
By Greyson Capital G.
Response from RealPage IMS· Sep 27, 2019
Thank you for your review!