Sunday, November 8, 2026 · Customer reviews of US businesses
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125 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dropship Automation Software to streamline your dropship inventory management and order routing to your dropship suppliers and 3PL Warehouses.
Inventory Source (inventorysource.com) has 125 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
125 approved reviews, newest moderated first
Inventory source has been the keystone to our business we have been with them 10 years at least and would recommend no other Michael McCann EmerchantOutlet.com
By Mike M.
Response from Inventory Source· Mar 11, 2019
Hi Michael, Thank you for taking the time to provide us your feedback! We greatly appreciate you and your business, and are glad you have had such a positive experience with our services for many years! We look forward to continue working with you.
I have had a chance to deal with inventory source team for some time before I move to a different e-commerce platform. my experience with them was excellent. there were able to provide me all the answers and help I needed in a short time and they were available to listen to me all the time. If I get another opportunity to deal with them again for sure I will go for it without any hesitation. Also, I highly recommend them to the others.
By M M.
Response from Inventory Source· Mar 11, 2019
Hi there, Thank you for taking the time to provide your feedback. We are so glad you have had a great experience with Inventory Source and our customer support! We look forward to continuing to work with you!
Pretty good except category mapping. (Never used live chat only email support, which is very quick.) My only reason not to leave 5 stars is because they don't have a good solution for mapping categories. So, to onboard a vendor to a marketplace or my website, with,m say, over 1,000 vendor items in 100 categories to market place categories, I have to manually look up each vendor item category, then, map it to marketplace category in the Inventory Source system, then run an update.Super Tedious. Recently I asked Inventory Source if they offered a service for a fee to do that, they said no. I then asked to recommend a 3rd party outsource who is familiar with Inventory Source system that could do that, and they did not send even one. I'm hoping this 3 star review prompts an improvement on this issue, and I will update and upgrade this review and Rating should that happen.
By B.C.
Response from Inventory Source· Mar 11, 2019
Hi there, Thanks for taking the time to provide your feedback with us! Our Category Mapping tool allows for a one-to-one mapping, and we would agree that if you have a vendor with a larger catalog and many categories, this does require an upfront investment to map these categories. But once mapped, all new products will automatically be placed in the correct marketplace category. We focus on providing the tools and software to empower our customers to work more efficiently and don’t have a service to map categories for our customers.
I have been using Inventory source for about 2 years. They are a great company with great customer service. They respond quickly anytime we have problems and are available anytime I need them. Donna
By Donna L.
Response from Inventory Source· Mar 11, 2019
Hi Donna, Thank you for taking the time to provide your feedback! We are so glad you have had a great experience with Inventory Source and our customer support! We look forward to continuing to work with you and your business.
Excellent service, fast responses, Nice about 24 * 7 support happy with services.
By Prateek S.
Response from Inventory Source· Mar 11, 2019
Hi Prateek, Thank you for taking the time to provide you feedback, and we are so glad you have had a great experience with our services and customer support!
It comes down to this... Do you want to save time and money? If so then you need to automate the largest parts of your business and tha is exactly what inventorysource does. If it wasn’t for inventory source I would still not have my store launched.
By Jake Y.
Response from Inventory Source· Mar 11, 2019
Hi Jake, Thank you for taking the time to provide your feedback! We are so glad you have had a great experience with our automation tools, and we look forward to continue working with your business!
Excellent customer service. I even had assistance and support from them on a holiday !
By Jacqueline M.
Response from Inventory Source· Mar 11, 2019
Hi Jacqueline, Thank you for taking the time to leave your feedback! We are so glad you have had a great experience with our customer support staff. We look forward to continuing to work with you!
It has been extremely easy to use and set up!
By Jared A.
Response from Inventory Source· Mar 11, 2019
Hi Jared, Thank you for taking the time to provide feedback, and we are glad you have had an easy and positive experience with Inventory Source!
