Interval InternationalReviews of intervalworld.com

This is the Worst Company by far! We bought a getaway. Got to the resort after flying from Wi To Florida and were denied access due to cable not working. We called Interval and we’re told there was nothing they could do. Then stole our $700. Refusing to refund our money as we scrambled to find a hotel. We then called back. They think stealing your money and having no access to what your bought us legal. Then tried to get me to give them another $219 to rebook. Thank god fir credit card companies. This company should be out of business. Complete fraud. Horrible Horrible Company and customer service. Don’t waste your time!

I would use no stars if I could. Interval is a garbage company. We had a stay at a resort that had structural damage a week before our stay. I thought that's no big deal, what can you do to make this right? There answer was "Sorry you don't have travel insurance". The problem was not on our end and they would not make good for it. I mean look at the other reviews. Complete SCAM!

Interval is the best all these people complaining actually think they are going to exchange for free . you can set up a request do research on the resorts where you want to go and pick the best. These people that had a horrible experience its their fault they choose they book lazy bums dont want to research the place where they are going. Overall great company@

Interval is a big scam. I was so stupid to exchange my luxurious one bedroom villa in St. John USVI for something in Europe and after having waited over a year to get a place of my list, I got one in Sardinia, Residence Liscia di Vacca, that deserves one star 🌟 only because of the location. The villa is so basic, furniture horrible, kitchen no words, you have to pay rent for the linen, you have to provide your own soap, toilet paper, dish washing soap, etc. And finally I am very upset with the Marriott Group that allows its own customers to be cheated like this!

I would give them a zero if possible. I exchanged 2 weeks via Club La Costa travel just before the pandemic struck. I then phoned them up when travel restrictions were lifted but they only extended my membership for an extra 6 months. Since then, I have been unable to get a decent accomodation with them and though they were able to offer some options, these were no good for my family. Additionally, the cost of most of their resorts are around £200 - £300 for 7 nights whereas I paid £900 for a week with CLC. Due to interval being unable to offer me a suitable accomodation, I have no choice to forfeit my two weeks at a cost of £1800. Both interval and CLC refused to extend my membership and keeping passing me back and forth with all sort of silly excuses. Do not sign up to CLC or Interval! It is cheaper to book your holiday on a need basis rather than being tied into a ridiculous timeshare designed to leave you out of pocket!!!

ABSOLUTELY PATHETIC I feel like a complete moron having bought into this program. It is an absolute scam. They sell you on flexibility to exchange weeks for hotel stays but there is ZERO availability even months in advance, even for just 3 days instead of a week. Despite being willing to pay additional cash on top of exchanging my week, there is no availability with these bozos in the entire city of New York! What kind of useless and frustrating website has you plug in the dates of travel, shows you 23 pages of hotels to select, but then says no rooms are available for those dates every time you click on a listed hotel??? I called customer service twice, was told to call again during a weekday (as if I'm planning my vacations and not working during work hours!). When I did call on a weekday, I got transferred three times, and finally the service representative said he was having the same issue, put in a ticket for IT to resolve the issue and told me to call again after the weekend. I knew nothing would be fixed after the weekend and asked to speak to a supervisor. After waiting, they just discussed the issue behind the scenes and decided the issue was not technical but one of availability. To test the waters, I looked for a room 3 months from now during non-peak travel (2nd week of December in NYC), and STILL no availability. If I go to Expedia, however, there are thousands of rooms available. What an absolute shell company and absolute scam. Shame on them, and shame on me! DO NOT BUY INTO MARRIOTT VACATION CLUB AND DO NOT EXCHANGE WITH INTERVAL!

I would give Interval no stars if I could . This company is part of Marriott and I swear that they exist only to screw everyone that deposits with them when it’s time to redeem a vacation week. You can expect to be charged to death for every transaction in addition to their membership fees. On three occasions I deposited prime Marriott Aruba Ocean Club and Surf Club Villa’s with Oceanside views of Palm Beach only to get back of the building views of decrepit parking lots as an exchange. Interval/Marriott customer care is horrible at best and they should be totally embarrassed . I will never do business with Interval again and I am extremely disappointed with Marriott as well. Tom Gioia Malden,Ma.

Used to be valuable. Now a complete scam to take retired people's money. They don't visit resorts. Some are in such disrepair they are unsafe. I leaned on a railing over a cliff and it nearly gave way because the wood was rotten. When I complained that I couldn't have my children there as it was unsafe, they told me there was nothing they could do. They said they never give money back for Getaways no matter the circumstances. They also couldn't return the travel insurance money. They only offered a certificate that was useless because it could not be used for Getaways like the one we paid for AND could only be used 59 days or less before travel, when, of course, there would be no availability. Very very frustrating process and lack of customer support after waiting hours (literally) to get someone on the phone. In the end, after all the disappointment, we found it much more enjoyable and peaceful to have a staycation at home.