Intercom is our beating heart in our…
Intercom is our beating heart in our organisation. Support, when needed, is great! Easy to use, easy to master!
By Max S.
Saturday, November 7, 2026 · Customer reviews of US businesses
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524 reviews
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Fin is the Customer Agent company delivering customer experiences across support, sales, and commerce. More than 30,000 companies use Fin products. Fin resolves over 2 million conversations weekly and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, the company evolved its product, infrastructure, and team around AI-powered customer communication. Fin is a privately held software company with more than 1,400 employees across six global offices.
Fin (intercom.io) has 524 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 231 reviews with 5 stars · Clear filters
Intercom is our beating heart in our organisation. Support, when needed, is great! Easy to use, easy to master!
By Max S.
Great platform for creating personal and informative email campaigns and cool push notes to customers :)
By Chelsea V.
The best customer messaging platform on the market today. Easy to use, price is fair and has the potential to be used for many purposes. I highly recommend it!
By Davide
always evolving, friendly and powerful software.
By Tom S.
Great application and service
By Eduardo R.
Amazing piece of cloud software! The chat bot with connected knowledge database is so efficient and ticks all the boxes of everything you could possibly wish for!
By Rober C.
Never had any problems
By Kayla K.
Great Service // Tool!!
By Nikolaus W.